Preorder, Back in stock Duck
The Shopify App has received overwhelmingly positive reviews from users, with a common theme being the exceptional customer service provided by the support team. Users appreciate the quick response times, helpful guidance, and proactive assistance in setting up and customizing the app to suit their needs. The app itself is praised for being easy to use, intuitive, and effective in managing preorders and back-in-stock notifications. Many users highlight the personalized attention they received from the support team, who went above and beyond to ensure a seamless experience. Overall, the app is highly recommended for its functionality and the outstanding level of customer support provided.
The support team for this app is excellent! We've used the free version for a few of our smaller seasonal campaigns and recently started using the paid version to handle our massive Christmas decor collection. We had a small issue with campaigns saving after a Shopify update but their support team was quick to diagnose and solve the issue. I've always got a near-instant response from a real person whenever I reach out. They've also been extremely helpful, offering to make edits to how the campaign appears on our site for us and even offering to divide our collections into smaller groups, since their campaigns can handle around 2,400 products but we were trying to add over 10,000 Christmas items. This help has been much appreciated as someone with limited time running a large website.
Amazing app, lets you set up pre-orders in just a few clicks. It has unlimited pre-orders as well and also tags your orders so you know which are pre-orders. When i needed questions answered, Tanya replied in minutes and was so helpful. I would recommend this app to everyone.
Have been using the app for a while now and works really well and defiantly encourages purchases. We wanted some custom coding doing to make the email template match our brand style. it was all done within a couple of days. Excellent work!
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