Preorder, Back in stock Duck
The Shopify App has received overwhelmingly positive reviews from users, with a common theme being the exceptional customer service provided by the support team. Users appreciate the quick response times, helpful guidance, and proactive assistance in setting up and customizing the app to suit their needs. The app itself is praised for being easy to use, intuitive, and effective in managing preorders and back-in-stock notifications. Many users highlight the personalized attention they received from the support team, who went above and beyond to ensure a seamless experience. Overall, the app is highly recommended for its functionality and the outstanding level of customer support provided.
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Tanya was really helpful, thank you again !
It was pretty easy to get the preorder setup, but their friendly customer support was there the whole time pointing out where things were in the app or double checking that I had things set up correctly.
Thank you so much for taking the time to leave such a wonderful review, Joe!💖 It was an absolute pleasure assisting you and making sure everything was configured just right on your end. If you ever need anything else, please don't hesitate to reach out. We're always happy to help! -Tanya
Online customer support chat service was excellent ! I had an issue and was instructed very clearly and thoroughly every step to resolve the matter. Thank you so much.
Good app, good customer service
Thank you so much for the review, Katie!✨It was an absolute pleasure assisting you and making sure everything was configured just right on your end. If you ever need anything else, please don't hesitate to reach out. We're always happy to help! Thanks again for being so awesome to work with!🧡 Shashank & Tanya
Great app with excellent customer support We use this app primarily for the Preorder function, and it has been a great fit for what we need on our website. We did run into a couple of small issues, particularly with the Preorder button when switching between product variants, but the support team was incredibly helpful throughout the process. Their live support is responsive, approachable, and always willing to help. They took the time to understand the issue, worked with their development team to troubleshoot it, and followed up with us until the problem was resolved. Overall, we've had a very positive experience with Peppyduck. The app does what we need, and the level of customer support has been one of the biggest reasons we've been happy using it. I would definitely recommend giving it a try
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