All reviews

Rating Breakdown

  • 5
    97% (395 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (368)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2026

unbeliable very fast live help. thank you for this usefull app

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Easy to use and great support service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Nice app with super responsive support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Great service and app perfect

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I'm a newbie to Shopify and found Peppyduck after looking at what my competitors were using. It was easy to setup, I managed it myself no problem at all. Once installed and setup I had pre-orders coming in quickly and without issue. I'm a small business with little to no budget for app's so I'm on the free version. It works well for what I need. Shashank and the team reviewed my shop and provided really useful suggestions for improvements, which they undertook at no charge. I really appreciate the proactive support of Peppyduck, hence the 5 star review.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great app. They do a fantastic job of getting everything just right.

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 6, 2026

It worked really good and easy. The support is fast and helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

“We needed a fast, reliable pre-order solution and this app delivered exactly that. Simple to set up, intuitive to use, and it worked flawlessly during a high-pressure period. Excellent support from the team — highly recommended.”

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Great app. I had some issues with customization on install; the team made ALL my requests happen with ease! Super happy with this app and the support!

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 27, 2026

the App works well, have only installed it, the support Team works with the speed of Light! Definitely recommend the App

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Shashank was quick, clear, and easy to work with. He checked our DNS records, confirmed everything had been set up correctly, and explained the process in simple terms. He also suggested adding a small bell icon to the “Notify me” button, implemented it straight away, and waited for my approval before closing the task. Communication was fast and professional throughout. No chasing, no confusion, just solid support and a good result. Very happy with the service and support from Peppyduck.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Do not waste your time with other back-in-stock apps. Most are either overpriced or lack real customization. This app is fairly priced and offers features others don’t, like showing a notify button without forcing customers to click an out-of-stock size first. On top of that the customer service is next level.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The App has worked great for our pre-order, and the customer service is incredible!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Quickly answered a unique use case question and ensured I was set up correctly. Awesome service!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Très simple à installer, support technique top !

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Great app with many useful features. I set up the basic free version, which works well for my needs so far. There are many hidden features and exciting upcoming ones. Even though I’m on the free version, when I chatted with Shashank, he was very respectful and supportive. I respect their effort.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Great support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Sehr sehr guter Support und service top App

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Custom Service was great! Was able to handle/ talk through any issues i had!

Using app

About 1 hour

Total reviews

4

Average rating

4.0