AfricanFabs review for AMP | Back in Stock
Aug. 26, 2023
The app is ok if you have a single language store. But they state it's "Multi-language" compatible, which it is not. I am using Shopify markets with multiple languages, each market has a own domain. But the app does do not support this. So all they support is subfolder language like baseurl/en baseurl/de. Using multiple domains for each language is very common, so I have no idea why they state it's multi language compatible. I made some suggestions to fix this, but they don't want to fix it. Update after the reply: This still means you do not support shopify markets as it should be. I have for example 2 different domains, each pointing to another market in my one shopify shop ( one French, one German ), but you do not support the multi language feature because I am not using subdomains, but normal domains for each market. This is a basic Markets function that is not supported. So thats a big pitty. I moved over to another app "Restock Rocket" that do support Shopify Markets with different main domains.
Hi there, Thank you for the feedback. We reviewed your interaction with our support and noticed a misunderstanding from our side. While we don't support one single Back in Stock account for multiple Shopify stores, we do support Shopify Markets stores with multiple subdomains. With multilanguage enabled, Back in Stock fetches locales from Shopify and automatically display the appropriate currencies and labels. It also allows you to create different email templates and sign up popup forms, and more. Please contact us and we will be happy to assist you in enabling the multilanguage feature. We would also appreciate any further suggestions, as we are introducing beta features for Shopify Markets and would love to hear your thoughts. Thank you again, and apologies for the inconvenience.
