Amp Back in Stock & Preorder +
Overall, the reviews are overwhelmingly positive. Users consistently praise the app for being easy to set up and use, reliable over long periods of time, and effective at sending back-in-stock and preorder notifications that help recover sales and capture customer demand. Many merchants also value the reporting and data insights, noting that the app helps them understand stock trends, plan inventory, and even inform product development. Several reviewers mention that the app integrates well with their stores, looks clean on custom themes, and provides useful automation that saves time and reduces manual stock checking. The strongest recurring positive is the quality of customer support. Reviewers repeatedly describe the support team as fast, friendly, knowledgeable, patient, and proactive, with specific staff members often mentioned for resolving issues quickly or helping with setup and customization. A smaller number of reviews mention minor issues such as notification problems, compatibility/setup hiccups, or the app not fully meeting expectations in some areas. There are also a couple of negative comments about billing after cancellation and one long-time user expressing frustration that the app sometimes fails when needed. Still, these complaints are rare compared with the volume of praise, and most users feel the app delivers strong value and dependable service.
What impressed us most wasn't just the app’s reliability, but the responsiveness of the support team. From Theme to Product to Features, the support team has always been able to help in a timely manner.
We love Back in Stock. It was easy to add to our custom theme and the notify me button blends right in where add to cart sits, in our own fonts and colors. Customers can sign up for the exact color and size they're waiting for, so a sold out item no longer means a lost sale for us. A lovely, well built app and a great fit for a small brand like ours.
Super helpful for our store and brought in tons of revenue over the years. Helped us stop overselling while still being able to capture the sale!
Manny provided exceptional support, thanks again!
Back in stock has been a helpful as a marketing tool for capturing pent up demand on specific products as well as a way for us to gauge continued popularity and demand on certain styles. The integration has worked very well for us.
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