Rating

4.3

feedback

20

Reviews

chart

#5,721

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    55%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of installation and usage, smooth functionality, and excellent customer support. Many users highlighted the app's ability to handle pre-orders and backorders effectively, as well as its feature for splitting orders based on product availability. The developer, Jesse, received high praise for being responsive, helpful, and proactive in addressing any issues or questions. Users also appreciated the app's seamless integration with other third-party applications like Shiphero and its impact on improving customer satisfaction and streamlining order processing. However, there were a couple of negative reviews mentioning issues with complexity and slow customer support.

Highlights

Ease of installation and usage, smooth functionality, excellent customer support
Effective handling of pre-orders and backorders, order splitting based on product availability
Developer responsiveness and proactive assistance
Seamless integration with third-party applications like Shiphero
Impact on improving customer satisfaction and streamlining order processing

Rating Breakdown

  • 5
    85% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)

Reviews with Text

  • 95% (19)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 25, 2025

We are extremely satisfied with this app! Installation and usage are very simple, and the app does exactly what we expect from it. Everything works smoothly without any issues. What really impressed us as well is the support: they respond quickly and always provide clear, friendly assistance.

Using app

7 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Aug. 18, 2025

Installed this for my client, a small business owner who isn't tech savvy and needed a complex split-payment feature. It's been great for her, and the developer has been very responsive.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 12, 2024

kann ich nicht empfehlen. Sehr Kompliziert und Funktioniert nicht

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for reaching out. Where we differ is in the preorder splitting and flex shipping, which is inherently complex and has some limitations.. Though, we would love to help with any confusion should you still need!

1 / 5 Share

Oct. 10, 2024

Shocking customer support. I had to reach out to Shopify who had to nudge the developers to respond. After one response, I asked my questions and have been waiting to hear back since. Simply not good enough in comparison to your competition.

Using app

5 days

Total reviews

10

Average rating

3.8

Developer Reply

Hi!, I know it can be frustrating, though we definitely do want to help; we responded directly and to your Shopify support ticket asking for more info. I'm Honestly not sure why the support ticket system wasn't relaying that or the questions you posted! as the issue was that we were just awaiting a response back. Though (and as a general announcement) I would email us directly at [email protected] for any and all help - we can always directly respond within a 24hr window. Thanks

5 / 5 Share

Sept. 12, 2024

Using app

13 days

Total reviews

3

Average rating

5.0

All reviews

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