Pre‑order Manager Pro
Separate preorder items; split the shipping cost at checkout
Rating
3.3
feedback
25
chart
#4,347
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
16%
-
Less than a year
64%
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More than a year
16%
Reviews Summary
The reviews for the Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app for its ability to handle pre-orders and backorders efficiently. The customer support, particularly from Jesse, was highlighted as exceptional, with quick responses and helpful assistance. Users appreciated the app's features like order splitting, tracking inventory, and seamless integration with other apps like Bundles.app and Shiphero. Additionally, the app was commended for its ease of use and effectiveness in communicating pre-order information to customers. However, on the negative side, some users experienced issues with slow inventory retrieval, complexity in setup, and difficulties in canceling subscriptions after an update. Despite these drawbacks, the majority of users highly recommended the app for its functionality and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
Sent an email twice to [email protected] no response to a simple question. Wanted to know for one of our stores if it is possible to manage 1000's of products with csv, matrixify or whatever, no response.
Nov. 12, 2024
kann ich nicht empfehlen. Sehr Kompliziert und Funktioniert nicht
Thanks for reaching out. Where we differ is in the preorder splitting and flex shipping, which is inherently complex and has some limitations.. Though, we would love to help with any confusion should you still need!
Oct. 10, 2024
Shocking customer support. I had to reach out to Shopify who had to nudge the developers to respond. After one response, I asked my questions and have been waiting to hear back since. Simply not good enough in comparison to your competition.
Hi!, I know it can be frustrating, though we definitely do want to help; we responded directly and to your Shopify support ticket asking for more info. I'm Honestly not sure why the support ticket system wasn't relaying that or the questions you posted! as the issue was that we were just awaiting a response back. Though (and as a general announcement) I would email us directly at [email protected] for any and all help - we can always directly respond within a 24hr window. Thanks
Sept. 12, 2024
May 17, 2024
This was exactly what I needed and the customer support was so helpful throughout, even helping implement changes that catered to my exact needs.
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