Pre‑order Manager Pro
Separate preorder items; split the shipping cost at checkout
Rating
3.7
feedback
24
chart
#3,280
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
17%
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Less than a year
62%
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More than a year
17%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users praise the app for its functionality and excellent customer support, others express frustration with slow responses and issues with the app's performance. Positive themes include helpful customer support, ease of use, efficient pre-order management, and effective backorder handling. On the other hand, negative themes include slow response times, complex setup, and occasional issues with updates and compatibility.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 10, 2024
Shocking customer support. I had to reach out to Shopify who had to nudge the developers to respond. After one response, I asked my questions and have been waiting to hear back since. Simply not good enough in comparison to your competition.
Hi!, I know it can be frustrating, though we definitely do want to help; we responded directly and to your Shopify support ticket asking for more info. I'm Honestly not sure why the support ticket system wasn't relaying that or the questions you posted! as the issue was that we were just awaiting a response back. Though (and as a general announcement) I would email us directly at [email protected] for any and all help - we can always directly respond within a 24hr window. Thanks
Sept. 12, 2024
May 17, 2024
This was exactly what I needed and the customer support was so helpful throughout, even helping implement changes that catered to my exact needs.
Feb. 23, 2024
Great app to have for larger stores that maintain stock lists from multiple vendors. We are able to offer pre-order for specific skus and upload quickly to create and maintain. Support is top notch when issues arise. The team is quick to make updates and add features based on needs. Highly recommend!
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