Pre‑order Manager Pro
Separate preorder items; split the shipping cost at checkout
Rating
3.1
feedback
24
chart
#11,868
All reviews
Rating Breakdown
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Dec. 19, 2024
Sent an email twice to service@mercantileapps.com no response to a simple question. Wanted to know for one of our stores if it is possible to manage 1000's of products with csv, matrixify or whatever, no response.
Were sorry that your inquiry was not responded to or found in our queue, as the message was somehow flagged as spam - albeit this is quite rare. We do have a few options for bulk processing including importing and metafield mapping. If you are interested in reinstalling the App, I will gladly then reach out to you for help!
Nov. 12, 2024
kann ich nicht empfehlen. Sehr Kompliziert und Funktioniert nicht
Thanks for reaching out. Where we differ is in the preorder splitting and flex shipping, which is inherently complex and has some limitations.. Though, we would love to help with any confusion should you still need!
Oct. 10, 2024
Shocking customer support. I had to reach out to Shopify who had to nudge the developers to respond. After one response, I asked my questions and have been waiting to hear back since. Simply not good enough in comparison to your competition.
Hi!, I know it can be frustrating, though we definitely do want to help; we responded directly and to your Shopify support ticket asking for more info. I'm Honestly not sure why the support ticket system wasn't relaying that or the questions you posted! as the issue was that we were just awaiting a response back. Though (and as a general announcement) I would email us directly at service@mercantileapps.com for any and all help - we can always directly respond within a 24hr window. Thanks
Oct. 14, 2023
Am liebsten würde ich 0 Sterne geben, einfach nur Peinlich und auch eine Frechheit durch den letzten Update wurde die Möglichkeit genommen sein Abo zu beenden, niemanden aber wirklich niemanden kann ich diese App empfehlen.
Thanks for your review; Unsubscribing automatically happens when you uninstall an App from your Shopify admin settings - so I don't know what you mean. I would love to help though. If you are interested in reinstalling the App, it will now start over on the Free Plan and allow 10 Preorder activations. Would love to work out any issues you were having, please reach out!