Pre‑order Manager Pro
The reviews are overwhelmingly positive, with most merchants praising the app’s ability to handle complex preorder and backorder workflows, especially split orders, mixed carts, scheduling, and integrations with other tools. Many users say it solves problems other apps could not, improves fulfillment operations, and helps communicate ship dates clearly to customers. Several reviewers also highlight that it performs well without slowing down the storefront and is intuitive to use. Support is a major strength throughout the reviews: customers repeatedly mention fast responses, clear technical explanations, proactive help, and even custom fixes or guidance that improved their setup. The negative feedback is much smaller in volume but points to a few recurring pain points. Some users found the app complicated or reported that it did not work for their setup, while others were frustrated by slow or absent support responses. A couple of reviews mention limitations or changes after updates, such as missing bulk deactivation options or concerns about subscription cancellation. Overall, the app is seen as highly effective for preorder/backorder management, but a few merchants experienced usability issues or support frustrations.
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We run a footwear brand with a fairly complicated pre-order setup — around 130 variants across two dozen styles, split orders, and a container arriving mid-campaign. This app handles all of it, and the split-order feature in particular has been the difference between taking pre-orders and not. What made me write a review is the support. We hit two genuine edge cases in our setup, and both times I got a clear technical explanation the same day and an actual fix to our account within 24 hours — not "we'll add it to the roadmap." Jesse also talked me out of enabling a setting that would have caused us problems, which is not what most vendors do. If you're doing pre-orders at any real scale, especially with mixed carts, this is the one.
We are extremely satisfied with this app! Installation and usage are very simple, and the app does exactly what we expect from it. Everything works smoothly without any issues. What really impressed us as well is the support: they respond quickly and always provide clear, friendly assistance.
Installed this for my client, a small business owner who isn't tech savvy and needed a complex split-payment feature. It's been great for her, and the developer has been very responsive.
kann ich nicht empfehlen. Sehr Kompliziert und Funktioniert nicht
Thanks for reaching out. Where we differ is in the preorder splitting and flex shipping, which is inherently complex and has some limitations.. Though, we would love to help with any confusion should you still need!
Shocking customer support. I had to reach out to Shopify who had to nudge the developers to respond. After one response, I asked my questions and have been waiting to hear back since. Simply not good enough in comparison to your competition.
Hi!, I know it can be frustrating, though we definitely do want to help; we responded directly and to your Shopify support ticket asking for more info. I'm Honestly not sure why the support ticket system wasn't relaying that or the questions you posted! as the issue was that we were just awaiting a response back. Though (and as a general announcement) I would email us directly at [email protected] for any and all help - we can always directly respond within a 24hr window. Thanks
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