Talon Backups
Talon Backups - Record, Review & Restore Store Data
Rating
4.9
feedback
69
chart
#3,272
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March 3, 2024
I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc. Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website. I highly recommend this app for anyone who wants peace of mind.
Sept. 5, 2023
Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP
July 31, 2023
Exceptional experience Quick support, clear communication, and user-friendly app. Highly satisfied!
Thanks so much for taking the time to write! It makes my day when I receive a review like this.
Feb. 8, 2023
Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.
March 8, 2021
Super easy to install, and provides seamless automated backups without the need for any intervention. Great app.
I'm glad to hear you're happy with it and I appreciate you taking the time to write a review. Thank you.
Dec. 23, 2020
Works seamlessly, UI is very simple and is the cheapest backup solution out here. Props to this app.
We're targeting exactly that - reasonably priced and simple to use. I appreciate you recognizing that. Thanks :)
Dec. 16, 2020
Very bad help and support. They never reply your queries. I have never experienced such a thing before. All Apps support answer except this one
We received and responded to your emails sent on the 13th and the 14th. In fact, I responded personally to both of them on the day we received them. It sounds like you did not receive my responses. It's likely that they were spam filtered by your email provider. The responses are from "[email protected]".
Dec. 1, 2020
So far the App installation and automatic backups have been easy and seamless. It does provide great peace of mind.
Nov. 15, 2020
This was an easy install and easy to use. I am using it as a safety net when doing large modifications to the site structure. Restoring products and variations can be really time consuming if you have to reload with a CSV. Also, I really like the pricing structure as its based on what you have in the store - not the number of sales. I never feel a product that provides the same function should make more money if you do. Flat rate pricing is always an honest way to tie work and compensation together.
I appreciate you taking the time to make such a detailed review. We try to be fair with our pricing and I'm happy you recognized that.
Oct. 30, 2020
Doesn't seem to backup orders. You'd think orders would be the most important thing on a shopping site.
Update: I'm changing my reply to reflect that the app can now indeed back up orders optionally, but could not at the time of the review. For a long time, the app did not back up customer or order records for three reasons: 1. This type of data is very sensitive, and many shops do not want apps to have access to it. The app still does not request access to these records unless you explicitly turn it on (still). 2. Order records in Shopify cannot be fully restored by any app because details such as payment information are hidden from all apps. The complete record simply is not available. Customer records, likewise, cannot full restore customer login passwords for the same reason - no app can restore these as no app has access to them. 3. Completed order records are not deletable, only archivable. This means that the only reason you would need such a feature is if Shopify themselves lost the record, which, to my knowledge, hasn't happened. These reasons remain true. Still, having a backup of the data that apps can access is comforting to many businesses, and the feature was often requested. Therefore, I implemented it as an optional feature.
Oct. 2, 2020
It is simple and seamless and gives us confidence that all of the components of the shop can be recovered if there is any problem
Sept. 28, 2020
I like it. Simple and to the point without a lot of fluff. Backs me up daily and does a nice job of compartmentalizing [Yay! I finally get to use that word in a sentence!] certain sections of the site.
Aug. 19, 2020
PigDiscount.com is the third store I build on Shopify. Since my first store, I have been using this plugin and it has never caused me any problems. I already trust it, it makes me feel safe.
Aug. 19, 2020
works, does what it says. handy to monitor changes. I like that it keeps the blogs and theme data changes for at least a month. Also can monitor any changes well.
Aug. 14, 2020
Having this app integrated into my shopify store makes me feel less stressed about losing data. Backing up is really important for me. Thanks for this app
Aug. 3, 2020
So far so good! I quite literally just did my first backup, and I now have a lot of peace of mind. I was able to keep doing other work while the backup was happening, also nice! .
July 8, 2020
After experiencing a different back up app whose personnel wouldn't open emails over the weekend during an emergency, finding Automatic Backups was refreshing. Tech support went above and beyond answering questions and helping at 11pm, with 3 correspondences in one day, only hours apart. Shopify's duplicate theme function does not back up products and orders... this app is a must for keeping your data safe.
June 25, 2020
This app is so useful! I am so glad that it allows me to backup my entire store! It is also easy to install!
June 24, 2020
I can't express how perfect this App is for Backups. The UI is great, its super simple to use and setup, gives a comparison of previous backups and current backups in a GitHub like compare, and its very affordable. As our store grows and more users are making changes, the peace of mind having backups in the event of mistakes is a must have. Get this insurance... great job with this!
May 23, 2020
A vital app for my online store as it backs up almost everything especially the theme page codings and can easily go back to the versions I need to.