All reviews

Rating Breakdown

  • 5
    88% (37 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (3 ratings)

Reviews with Text

  • 98% (41)
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1 / 5 Share

Dec. 25, 2025

How can I perform a system restore from the latest backup? I can't find where to enable system restore. Also, I can't find where to ask for help. atte stgo castillo desde santiago chile

Using app

About 7 hours

Total reviews

2

Average rating

3.0

Developer Reply

Merry Christmas! Restoration are handled in the "Backup Records" part of the app. They are automatically restorable as soon as the first backup is finished - no need to enable them. Any record in the list can be restored back to an old version by clicking on the record to see it's details. There, you'll see a difference view of the latest change against what is currently in shopify. On that page, you can also select which version you'd like to view in the dropdown. And, at the bottom, there is a 'restore this record' button that will restore the version selected. Alternatively, you can choose to restore a group of records within the list view by selecting multiple records within the view (via the checkboxes or select all for the entire category). When selected, you can choose "Restore records to date" which will allow you to choose the date you want to restore the selected records to. A visual guide on how to restore can be found here: https://taloncommerce.com/help/talon-backups/restore/ Asking for help can be done in a few places. The best is probably the help navigation within the app. At the bottom of the frequently asked questions is a help form. That form's messages are sent directly to me, Michael, the developer of this app. I answer as soon as I am able which is usually very fast.

5 / 5 Share

Nov. 12, 2025

We've tried other backup apps. This one is the most professional. It's simple to work with. And the price is fair. Very impressed.

Using app

About 1 month

Total reviews

90

Average rating

4.2

Developer Reply

It made my day to read this! I'm so glad you settled on my app after considering other options. I put quite some effort in keeping things stable and it's quite a privilege to have it commented on like this. Thanks so much.

5 / 5 Share

Nov. 6, 2025

An excellent and highly efficient app! Since I started using Talon Backups, I sleep much better at night knowing all my files are safely organized by type. A reliable company with a smart and trustworthy solution — highly recommended!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Michael here. I appreciate the time you took to write this! Glad to hear my app has been working out for you so far. As always, I'm available if you have any questions.

5 / 5 Share

Oct. 27, 2025

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2024

I have always been nervous about the fact that Shopify does not do a backup of the store, or at least not one that can be accessed by the owner in the event of anything going wrong. Some of the apps that do this are quite costly for a small store, also with some of them you have no idea whether they have worked until you find you have to do a restore. What I like about this app is that you can see any part of your store, be it blog posts or products or whatever and restore at the click of a button. So, it's not just a handy app to have should disaster strike but also allows you to reinstall a previous version of sections if you have been editing them etc. Any app is only as good as its support and I'm happy to say the support here is excellent. Michael was delving into a problem for me as soon as I notified him of it and in the end discovered that it was a fault with Shopify and not the website. I highly recommend this app for anyone who wants peace of mind.

Using app

12 days

Total reviews

12

Average rating

4.3

5 / 5 Share

Sept. 5, 2023

Works perfectly. When we had an issue, the customer support was incredible. Worked over the weekend to fix the issue ASAP

Using app

Over 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

July 31, 2023

Exceptional experience Quick support, clear communication, and user-friendly app. Highly satisfied!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write! It makes my day when I receive a review like this.

5 / 5 Share

Feb. 8, 2023

Highly recommend Automatic Backups by Talon - well priced back up app that earned it's keep yesterday when I accidentally deleted several high traffic blog posts. Customer service was excellent too, as I'd deleted the blog they were under, so Michael put a patch in place for me to very quickly to restore the posts. Great value and great customer service.

Using app

12 months

Total reviews

9

Average rating

4.2

5 / 5 Share

March 8, 2021

Super easy to install, and provides seamless automated backups without the need for any intervention. Great app.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

I'm glad to hear you're happy with it and I appreciate you taking the time to write a review. Thank you.

5 / 5 Share

Dec. 23, 2020

Works seamlessly, UI is very simple and is the cheapest backup solution out here. Props to this app.

Using app

8 minutes

Total reviews

7

Average rating

4.7

Developer Reply

We're targeting exactly that - reasonably priced and simple to use. I appreciate you recognizing that. Thanks :)

1 / 5 Share

Dec. 16, 2020

Very bad help and support. They never reply your queries. I have never experienced such a thing before. All Apps support answer except this one

Using app

4 days

Total reviews

8

Average rating

3.0

Developer Reply

We received and responded to your emails sent on the 13th and the 14th. In fact, I responded personally to both of them on the day we received them. It sounds like you did not receive my responses. It's likely that they were spam filtered by your email provider. The responses are from "[email protected]".

5 / 5 Share

Dec. 1, 2020

So far the App installation and automatic backups have been easy and seamless. It does provide great peace of mind.

Using app

6 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 30, 2020

Doesn't seem to backup orders. You'd think orders would be the most important thing on a shopping site.

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Update: I'm changing my reply to reflect that the app can now indeed back up orders optionally, but could not at the time of the review. For a long time, the app did not back up customer or order records for three reasons: 1. This type of data is very sensitive, and many shops do not want apps to have access to it. The app still does not request access to these records unless you explicitly turn it on (still). 2. Order records in Shopify cannot be fully restored by any app because details such as payment information are hidden from all apps. The complete record simply is not available. Customer records, likewise, cannot full restore customer login passwords for the same reason - no app can restore these as no app has access to them. 3. Completed order records are not deletable, only archivable. This means that the only reason you would need such a feature is if Shopify themselves lost the record, which, to my knowledge, hasn't happened. These reasons remain true. Still, having a backup of the data that apps can access is comforting to many businesses, and the feature was often requested. Therefore, I implemented it as an optional feature.

5 / 5 Share

Oct. 2, 2020

It is simple and seamless and gives us confidence that all of the components of the shop can be recovered if there is any problem

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

I like it. Simple and to the point without a lot of fluff. Backs me up daily and does a nice job of compartmentalizing [Yay! I finally get to use that word in a sentence!] certain sections of the site.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

works, does what it says. handy to monitor changes. I like that it keeps the blogs and theme data changes for at least a month. Also can monitor any changes well.

Store

oliso

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

So far so good! I quite literally just did my first backup, and I now have a lot of peace of mind. I was able to keep doing other work while the backup was happening, also nice! .

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2020

I can't express how perfect this App is for Backups. The UI is great, its super simple to use and setup, gives a comparison of previous backups and current backups in a GitHub like compare, and its very affordable. As our store grows and more users are making changes, the peace of mind having backups in the event of mistakes is a must have. Get this insurance... great job with this!

Using app

5 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2020

A vital app for my online store as it backs up almost everything especially the theme page codings and can easily go back to the versions I need to.

Using app

About 5 hours

Total reviews

24

Average rating

5.0

5 / 5 Share

April 28, 2020

This app is easy to use and appears to backup your entire store. The technical support is good and response to inquiries quickly.

Using app

1 day

Total reviews

1

Average rating

5.0