BackupMaster: Backup & Copy for Shopify

BackupMaster: Backup & Copy

Backup, download, duplicate, and clone your store data

Rating

4.9

feedback

120

Reviews

chart

#2,705

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    44%
  • Less than a year
    28%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer service, and reliable backup functionality. Many users highlighted how the app provided peace of mind and saved them time and stress in critical situations. The customer support team was consistently mentioned as responsive, knowledgeable, and quick to assist with any issues. Users appreciated the simplicity of installation and the seamless backup process. Some users also mentioned that the app helped them recover from accidental changes or errors effectively.

Highlights

Ease of use and installation, reliable backup functionality, peace of mind, helpful customer service
Time-saving, stress-reducing, responsive customer support
Accurate and efficient backup process, seamless restoration, simplicity of use

Rating Breakdown

  • 5
    99% (119 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 94% (113)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2026

easy to use

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Great support, very happy! Prompt, efficient and friendly.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Using app

About 1 month

Total reviews

4

Average rating

4.0

1 / 5 Share

Dec. 19, 2025

I want my refund GLAMOUR STORE

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Shahzaib, BackupMaster includes a 7-day free trial. As the app remained installed beyond the trial period, the subscription charge was applied. A full refund has now been issued and confirmed by Shopify. Refunds are processed by Shopify and the customer’s bank and may take a few business days to appear on the statement.

All reviews

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