All reviews

Rating Breakdown

  • 5
    99% (119 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Nov. 21, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Works great. Highly recommended.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're delighted you're enjoying the app. Don’t hesitate to reach out if you ever need support.

5 / 5 Share

Oct. 29, 2024

Seems to be working great so far. Definitely a relief to know that the site is fully backed up. Support seems to be very good also so far. I tried quite a few back up apps but this one seem to have all of the features that I was looking for. Thank you - Dean ( www.inkhub.com.au )

Store

Ink Hub

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Dean! We're glad to hear our app brings peace of mind. Don’t hesitate to reach out if you need any assistance!

5 / 5 Share

Oct. 28, 2024

The app runs smoothly in the background. I had an instance last week with a product import that was missing image links.... some products lost their images.. within a few minutes I was able to restore them from the backup. Works flawlessly and already saved me many work hours (and might even have increased my life expectancy given lower overall stress level).

Store

Jowissa

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that the app has saved you time and reduced stress! If you ever need further assistance, don’t hesitate to reach out.

5 / 5 Share

Oct. 12, 2024

I encountered a glitch on our site: the home page main (top) banner did not load, or it did but then dissappeared and I could not find the cause of the problem, so I used this app to go back in time to a previous back up. What a relieve, the site is working again! Always wondered if a backup is needed, but it looks like it is. What I noticed with some other backups is that they did not save the theme and all it s contents. This app does and as a result you can clone the whole site to another location. In our situation we only restored the theme and that was enough to get our site working again. It is also extremely easy to use: in case of a total crash, the back up is even available direct on their servers and a link to that is provided.

Using app

7 months

Total reviews

36

Average rating

4.4

Developer Reply

Thank you for sharing your experience! We're glad our app helped restore your site quickly and easily.

5 / 5 Share

Aug. 9, 2024

Excellent onboarding experience

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad you had a great onboarding experience. We're here if you need anything!

5 / 5 Share

Aug. 4, 2024

Exceptional Backup Solution! BackupMaster has been a game-changer for managing our data. The app’s ease of use and reliability in backing up and restoring data are unmatched. The intuitive interface made the setup process straightforward, and the seamless integration with our existing systems was impressive. I especially appreciate the customer support, which is prompt and highly knowledgeable. It’s reassuring to know that our data is secure and can be easily restored when needed. Highly recommend BackupMaster for anyone looking for a robust and efficient backup solution!

Store

My Store

Using app

2 days

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that BackupMaster has been a game-changer for your data management and appreciate your recommendation.

5 / 5 Share

July 22, 2024

Great, intuitive app and the setup is super easy! Also, the customer service is outstanding!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our app intuitive and easy to set up. Our team is dedicated to providing outstanding customer service, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out.

5 / 5 Share

July 18, 2024

Great app, helpful and thorough support

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our app helpful and our support thorough. Your feedback motivates us to keep improving. If you have any more questions or need further assistance, please don't hesitate to reach out.

5 / 5 Share

June 21, 2024

Good app :-)

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you are enjoying our BackupMaster app for Shopify. If you have any questions or need any assistance, please don't hesitate to contact us. We're here to help!

5 / 5 Share

May 23, 2024

so far very satisfied, very easy to operate, does full backup every night. Dont underestimate the importans of a good backup..

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you're very satisfied with BackupMaster and find it easy to operate. Ensuring reliable backups is our top priority, and we appreciate your recognition of the importance of a good backup solution. If you have any questions or need further assistance, please don't hesitate to contact us. We're here to support you!

5 / 5 Share

May 18, 2024

Install was a breeze. The support super amazing! Now I feel ready against any possible ransomware attack or anything!

Store

GARÇON

Using app

6 months

Total reviews

18

Average rating

4.0

5 / 5 Share

April 10, 2024

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

it is very nice app and very important one for our shopify business.

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear our app plays a vital role in supporting your Shopify business. Your success is our top priority!

5 / 5 Share

April 3, 2024

Easy to install and great customer support who checked in after installation to help check functionality and settings to make sure we were properly set up. Just what we needed. Hopefully will never have to use but better to be safe. Highly recommend this app!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! We're thrilled to hear our installation process and customer support exceeded your expectations. Your peace of mind is our top priority, and we're always here to ensure your business is secure. Thanks for recommending us!

5 / 5 Share

March 22, 2024

Alex is very supportive and app is amazing too, a lot of great features and save you lots of hours manually backing up.

Store

ANEKA

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that our app has saved you valuable time and that you've found our support team, especially Alex, to be helpful! Thank you for sharing your positive experience.

5 / 5 Share

March 20, 2024

Beautiful app and really great support thanks

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and the support.

5 / 5 Share

March 20, 2024

Great service so far, very helpful. Good attention to detail :-)

Using app

12 days

Total reviews

7

Average rating

4.4

Developer Reply

We're delighted to hear about your positive experience! Your recognition of our attention to detail and helpful service means the world to us. Thank you!

5 / 5 Share

March 15, 2024

Very good, I loved the app, it helps me a lot in my daily life.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear our app plays a helpful role in your daily life.

5 / 5 Share

Feb. 28, 2024

So easy to back your store up. Just install the app and it does all the work for you. Highly recommend to protect your store. 5/5

Using app

21 days

Total reviews

7

Average rating

5.0