BackupMaster Backups
The reviews for the BackupMaster app are overwhelmingly positive, highlighting its ease of use, excellent customer support, and reliability in backing up and restoring data. Users appreciate the seamless setup process, intuitive interface, and the peace of mind it provides knowing their store data is secure. The support team, particularly individuals like Alex and Ernest, receives high praise for their prompt and knowledgeable assistance. Some users mentioned specific instances where the app saved them time and stress by quickly restoring data after issues or mistakes. However, there was one negative review requesting a refund without providing specific feedback on the app's performance.
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Very helpful and prompt customer service and very easy to use app!
Really easy to set up, and very helpful support!
Excellent support and a reliable backup app.
It seems to do the job. I would say that the bare minimum nowadays is to have control over your backups, upload it to an external site using SFTP, and that comes with an excessive price tag. There are some other apps covering a second store for free, while this is with additional payment. I would also ask them to include additional languages for people not speaking English or German, or the ability to not store any of our store data in their premises. Another suggestion would be to be able to define retention and trigger on demand backups when you know you are about to do changes that can break stuff. Having said that, I believe it is going in the right direction
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