BackupMaster Backups for Shopify

BackupMaster Backups

Back up, restore, and protect your store data with confidence
Rating
4.8
Feedback
108
Reviews
Chart
#2,442
Shopify

All reviews

5 / 5 Share
July 19, 2023

Great product with great support. What more can you ask for. I had some questions re exporting a local backup and Marina was super helpful. A++++

Store Using app Total reviews Average rating
Network Warehouse 10 months 4 4.0
Developer Reply

Thank you so much for the great review! All our team is glad you appreciate the Export feature and its added protection for your store. We're committed to keeping your data safe and helping you through any challenges. Your trust means a lot to us. If you have any questions, we're here to help. Thanks again for choosing us to protect what's important to you!

5 / 5 Share
June 20, 2023

Was shocked that Shopify had no way to roll back to previous versions. Thankful for this app. Straightforward design and easy to use. The Google drive integration is a nice touch.

Store Using app Total reviews Average rating
lovedollsenpai 3 days 6 5.0
Developer Reply

Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience with our app. We are happy to hear that you found the app's design user-friendly. The entire team is grateful for your kind words. Our main goal is to provide a simple and time-saving app for our users, and your feedback is invaluable. We're also thrilled that you found the integration with Google Drive helpful. Rest assured, we will continue to enhance our app based on the needs of store owners like you. Thank you once again, and please feel free to reach out to us anytime. We're here to help!

5 / 5 Share
May 30, 2023

Found this app very easy to use and with efficient and fast support! Would highly recommend to other Shopify users.

Store Using app Total reviews Average rating
Brookfield Gardens 7 days 1 5.0
Developer Reply

Thank you sincerely! We are delighted to learn that you find our app user-friendly and that our service meets the needs of your business. We put a lot of effort into making the app interface intuitive and time-saving for you. Our dedicated support team is always available to provide assistance whenever you need it. Thank you for your trust! Feel free to reach out to us anytime!

5 / 5 Share
May 16, 2023

Great, friendly and fast support. They came up with a perfect customized solution. Thank you very much.

Store Using app Total reviews Average rating
Ovu-Shop Over 2 years 1 5.0
Developer Reply

Thank you for your inspiring review! The satisfaction and success of our clients are among our top priorities, alongside the utmost security and protection of your valuable data. Please don't hesitate to reach out to us for any assistance or inquiries, and we will do our best to provide you with the optimal solution. We appreciate your trust and continued support!

5 / 5 Share
Feb. 11, 2024

This app has saved my b...acon many. Thank you for making it so easy to use!

Store Using app Total reviews Average rating
Stuttering Therapy Resources Over 3 years 8 5.0
Developer Reply

We are incredibly grateful for your review! It means a lot that you took the time to support our service and share your thoughts on it. Your feedback is extremely valuable to us, especially since we're thrilled to hear that our service has been useful to your business. We are committed to maintaining the highest standards of app performance and customer service, and we look forward to continuing to exceed your expectations in the future. Please don't hesitate to contact us if you have any questions or need help!

5 / 5 Share
April 6, 2023

We have not had to use any features for restoring previous versions yet, but so far this has been really easy to set up and customer service has been excellent. They even emailed to let us know that we could choose a new cheaper plan (our store isn't open yet so we're not taking any orders at the moment) which was good of them I think.

Store Using app Total reviews Average rating
YUYU 8 days 1 5.0
Developer Reply

Thank you for your kind words and wonderful review! We are delighted to hear that our service has met your needs. As a developing store owner, we would like to recommend our service for undoing any unwanted changes during your store's editing process. Our service includes individual item restoration, as well as the restoration of theme code snippets. Thank you again for choosing our service, and please don't hesitate to contact us if you require any further assistance. We are always here to help you out.

5 / 5 Share
March 23, 2023

Came across this app when we updated a theme and it caused our site to fail. We realised we would need a backup service who could quickly restore a last known good version of the site quickly and easily, backup master provide this and first rate support from our manager Marina, would highly recommend

Store Using app Total reviews Average rating
Total Disc Repair 4 months 2 5.0
Developer Reply

Thank you for your kind words and for sharing your experience. Reviews like yours really mean a lot to our team and inspire us to continue striving to offer the best service and support possible. Please don't hesitate to contact us anytime you need further assistance!

5 / 5 Share
March 12, 2023

Though I am new user, am very happy with this app. It serves my store backup issues. Customer support is excellent too!

Store Using app Total reviews Average rating
QualityDiam About 7 hours 7 4.9
Developer Reply

Thank you for taking the time to write your kind review! We truly appreciate your feedback and are happy to hear that our service met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!

5 / 5 Share
March 2, 2023

only a few days into it, but it has some great features for selective restore and the UX is straightforward and logical, Great support so far too!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your kind review of our app! We're glad to hear that you found our selective restore options helpful. If you have any suggestions for how we can evolve the app to better meet your business needs, please let us know. We value your input and are always looking for ways to improve. Our team is working hard to make the app interface more user-friendly and save time for Shopify store owners and their employees. Thanks again for trusting us to protect your data!

5 / 5 Share
March 1, 2023

Very convenient app, recommend it to everyone. It's easy to operate and follow the visual instructions / manual.

Store Using app Total reviews Average rating
G.DeBrekht 28 days 6 5.0
Developer Reply

Thank you so much for taking the time to provide us with a wonderful review. We're thrilled to hear that you found our app easy to use and user-friendly. Our team is dedicated to creating an interface that is accessible to everyone, regardless of their technical skills. If you have any questions or feedback, please don't hesitate to contact us. Thank you again for your kind words and for using our app! We're proud to take care of your data protection.

5 / 5 Share
Feb. 14, 2023

Awesome app with phenomenal customer service. I'm super happy with how quickly BackupMaster replies to emails/inquiries.

Store Using app Total reviews Average rating
TMR Customs Over 3 years 7 5.0
Developer Reply

Thank you so much for your kind words! We are proud you chose us to protect your data. Please don't hesitate to contact us if you need any assistance!

5 / 5 Share
Feb. 10, 2023

Very easy interface and great customer support. No worries needed anymore :D Would definitely recommend this app!

Store Using app Total reviews Average rating
House Raccoon 1 day 8 5.0
Developer Reply

Thank you for taking the time to write such a kind review! We're super happy that you found our interface user-friendly. We put a lot of effort into making sure the app is easy to use, and it's great to hear that it's paying off. If you ever need any help, our support team is here for you, ready and willing to assist. Thank you again!

5 / 5 Share
Jan. 30, 2023

Excellent support and great peace of mind knowing my shop is backed up. Very happy with this app. Very affordable to.

Store Using app Total reviews Average rating
House of Posters 10 days 3 5.0
Developer Reply

Thank you so much for your kind words! We are happy you chose us to protect your data. Please always contact us if you need help or have any questions.

5 / 5 Share
Jan. 12, 2023

I decided to get this app because I have put a lot of time into migrating my shop to shopify and it will save my sanity if anything goes wrong. You don't really know how important a backup is until you need it. This app was really easy to set up. It ran in the background once I had gone through the initial start. You can choose the timing of your daily backup and you also have the option to backup before you make any major changes which is helpful when making changes to the theme code. The customer service has been excellent, prompt, and helpful.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave a review! Our team is happy to take care of your store's data. Please do not hesitate to contact us if you need help or have any questions!

5 / 5 Share
Jan. 8, 2023

Setup was quick and easy, and when we had a billing question, customer support was quick to respond and help resolve the issue. The user interface is clean and simple, and feels like a native feature that is already built-in to Shopify. Overall, a very good app that gives other backup services a run for their money at a competitive price. Highly recommended!

Store Using app Total reviews Average rating
Gomez Sim Industries 8 days 3 5.0
Developer Reply

Thank you so much for your wonderful review! We are especially pleased that you like the interface of our app and that you have found it a worthy add-on to such a successful project as the Shopify platform. We hope that you will also like our future developments. Thank you very much for being with us! Please feel free to contact us anytime you need help or have questions!

5 / 5 Share
Dec. 19, 2022

I just want to say what a life saver this app was. After weeks of setting up our Shopify store, all of our products (nearly 200) descriptions were over written connecting to our ERP. I went into panic mode. After chatting with the rep online for a few minutes, she walked me through the restore process, and BAM! after about 15 minutes, all of our products and descriptions were restored!! Thank you so much for a great product, I will be upgrading today!!

Store Using app Total reviews Average rating
Macnaught USA 18 days 4 5.0
Developer Reply

Thank you so much for your kind review! We appreciate for sharing your experience! Such stories help us greatly to develop our service. Most of all, we wish our clients peace of mind knowing any bad situation can be reversed and all the important data can be restored. Please don't hesitate to contact us if you need assistance or have questions!

5 / 5 Share
Dec. 12, 2022

This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!

Store Using app Total reviews Average rating
foodpipe 11 days 11 4.3
Developer Reply

Thank you very much for your wonderful review and for entrusting us with the care of your store data. Helping you was a pleasure, and we are glad you are satisfied with the app's work. Feel free to contact us if you need any assistance!

5 / 5 Share
Dec. 9, 2022

Very easy to install, as far as I know it works great. The middle plan allows you to be able to download a copy of the data, which would be nice to have on the basic plan.

Store Using app Total reviews Average rating
LETTERCUT 14 days 6 5.0
Developer Reply

Thank you so much for your review and for entrusting us to care about your store data! Please don't hesitate to contact us if you need assistance or have questions!

5 / 5 Share
Nov. 30, 2022

I can rest much easier with a super simple and complete backup solution for our site. Support was preemptive with messages before we needed help, offered to schedule our nightly backup to fit our schedule, and you can't beat the price.

Store Using app Total reviews Average rating
Cocoa & Crumb 17 days 1 5.0
Developer Reply

Thank you very much for your kind words! We are happy to take care of your business data. Please don't hesitate to contact us if you have any questions or need help!

5 / 5 Share
Nov. 27, 2022

Their support was very helpful in answering all of my technical questions. Very reasonable price. Would recommend this app.

Store Using app Total reviews Average rating
Illuminate Labs 12 days 4 5.0
Developer Reply

Thank you so much for your excellent review! We are pleased to meet such a thoughtful and thorough approach to choosing an app, and we are happy we could meet your expectations. Thank you for your trust! Please get in touch with us if you have any questions or need help!

Previous Page 4 of 6 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.