BackupMaster: Backup & Copy
Backup, download, duplicate, and clone your store data
Rating
4.9
feedback
121
chart
#2,603
All reviews
Review RSS Feed
March 2, 2023
only a few days into it, but it has some great features for selective restore and the UX is straightforward and logical, Great support so far too!
Thank you so much for your kind review of our app! We're glad to hear that you found our selective restore options helpful. If you have any suggestions for how we can evolve the app to better meet your business needs, please let us know. We value your input and are always looking for ways to improve. Our team is working hard to make the app interface more user-friendly and save time for Shopify store owners and their employees. Thanks again for trusting us to protect your data!
March 1, 2023
Very convenient app, recommend it to everyone. It's easy to operate and follow the visual instructions / manual.
Thank you so much for taking the time to provide us with a wonderful review. We're thrilled to hear that you found our app easy to use and user-friendly. Our team is dedicated to creating an interface that is accessible to everyone, regardless of their technical skills. If you have any questions or feedback, please don't hesitate to contact us. Thank you again for your kind words and for using our app! We're proud to take care of your data protection.
Feb. 14, 2023
Awesome app with phenomenal customer service. I'm super happy with how quickly BackupMaster replies to emails/inquiries.
Thank you so much for your kind words! We are proud you chose us to protect your data. Please don't hesitate to contact us if you need any assistance!
Feb. 10, 2023
Very easy interface and great customer support. No worries needed anymore :D Would definitely recommend this app!
Thank you for taking the time to write such a kind review! We're super happy that you found our interface user-friendly. We put a lot of effort into making sure the app is easy to use, and it's great to hear that it's paying off. If you ever need any help, our support team is here for you, ready and willing to assist. Thank you again!
Jan. 30, 2023
Excellent support and great peace of mind knowing my shop is backed up. Very happy with this app. Very affordable to.
Thank you so much for your kind words! We are happy you chose us to protect your data. Please always contact us if you need help or have any questions.
Jan. 12, 2023
I decided to get this app because I have put a lot of time into migrating my shop to shopify and it will save my sanity if anything goes wrong. You don't really know how important a backup is until you need it. This app was really easy to set up. It ran in the background once I had gone through the initial start. You can choose the timing of your daily backup and you also have the option to backup before you make any major changes which is helpful when making changes to the theme code. The customer service has been excellent, prompt, and helpful.
Thank you so much for taking the time to leave a review! Our team is happy to take care of your store's data. Please do not hesitate to contact us if you need help or have any questions!
Jan. 8, 2023
Setup was quick and easy, and when we had a billing question, customer support was quick to respond and help resolve the issue. The user interface is clean and simple, and feels like a native feature that is already built-in to Shopify. Overall, a very good app that gives other backup services a run for their money at a competitive price. Highly recommended!
Thank you so much for your wonderful review! We are especially pleased that you like the interface of our app and that you have found it a worthy add-on to such a successful project as the Shopify platform. We hope that you will also like our future developments. Thank you very much for being with us! Please feel free to contact us anytime you need help or have questions!
Dec. 19, 2022
I just want to say what a life saver this app was. After weeks of setting up our Shopify store, all of our products (nearly 200) descriptions were over written connecting to our ERP. I went into panic mode. After chatting with the rep online for a few minutes, she walked me through the restore process, and BAM! after about 15 minutes, all of our products and descriptions were restored!! Thank you so much for a great product, I will be upgrading today!!
Thank you so much for your kind review! We appreciate for sharing your experience! Such stories help us greatly to develop our service. Most of all, we wish our clients peace of mind knowing any bad situation can be reversed and all the important data can be restored. Please don't hesitate to contact us if you need assistance or have questions!
Dec. 16, 2022
An app that gets the job done for you efficiently and in a timely manner. The support and customer service are great. They have been communicating with us since day 1 and been very helpful. The dashboarding is easy and you can also set the time you want the backups to run. Highly recommend!
Thank you so much for your wonderful review! Our support team is especially pleased to know that they were able to be helpful. We continue developing our app and hope you will enjoy its new features soon!
Dec. 12, 2022
This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!
Thank you very much for your wonderful review and for entrusting us with the care of your store data. Helping you was a pleasure, and we are glad you are satisfied with the app's work. Feel free to contact us if you need any assistance!
Dec. 9, 2022
Very easy to install, as far as I know it works great. The middle plan allows you to be able to download a copy of the data, which would be nice to have on the basic plan.
Thank you so much for your review and for entrusting us to care about your store data! Please don't hesitate to contact us if you need assistance or have questions!
Nov. 30, 2022
I can rest much easier with a super simple and complete backup solution for our site. Support was preemptive with messages before we needed help, offered to schedule our nightly backup to fit our schedule, and you can't beat the price.
Thank you very much for your kind words! We are happy to take care of your business data. Please don't hesitate to contact us if you have any questions or need help!
Nov. 27, 2022
Their support was very helpful in answering all of my technical questions. Very reasonable price. Would recommend this app.
Thank you so much for your excellent review! We are pleased to meet such a thoughtful and thorough approach to choosing an app, and we are happy we could meet your expectations. Thank you for your trust! Please get in touch with us if you have any questions or need help!
Nov. 24, 2022
The app was very easy to install. Customer service was very responsive. It provides some peace of mind knowing my store is backed up.
Store
Sharp Tact Kreativ | Tees & Gifts with Encouraging Messages to Brighten Your Day with a Bit of Wit
Using app
11 days
Total reviews
7
Average rating
4.7
Thank you very much for taking the time to leave a review! We're happy to read good words from our customers and so proud that you entrust us with protecting your store. Please don't hesitate to contact us if you need any assistance!
Nov. 22, 2022
This app saved our life - we had one code issue and if we didn't have this app installed we wouldn't have been able to quickly fix what was happening. Customer service is on point with response and the price is right for exactly what you get.
Thank you so much! The most pleasant reviews are when our customers tell us how the app helped them. It's worth working every day. We wish you success in your business and no more troubles with your store!
Nov. 16, 2022
Not had a chance to fully review this product as yet but so far so good. Surprising Shopify dont offer a backup service built in. Can do a forced back up at any time and it can be exported and imported back into the the app.
Thank you so much for your time and participation! The opinion of our clients is essential to us. Please don't hesitate to contact us if you need some help or have questions!
June 21, 2025
Loving the safety. Had a website crisis. Done with that. Money can buy peace of mind. So glad to find an affordable option. Only wish they could back inventory on shopify. But not complaining!
Thank you so much for your wonderful review! We're happy to read your kind words, especially about "peace of mind." We wish you true peace of mind and great success in your business. And we will be evolving the app to help you and all our clients with it!
Oct. 27, 2022
The best backup app. Amazing support helping us in difficult times and the app just works as expected. Thank you!
Thank you very much for your review! Your loyalty supports us in the same way. Glad to work for our joint success!
Oct. 27, 2022
Sehr gute Support über E-Mail. Hier kann man sich beraten fühlen. Die Reaktionszeit ist auch sehr gering
Thank you so much! Our whole team was pleased to read your review! We do everything to meet your expectations and secure your data.
Oct. 25, 2022
Love this backup app. My store has a vast number of variants and every one of them plus other critical data is backed up every day and on command. Now that's peace of mind.
Thank you so much for your kind review! We're proud to take care of your store. Please don't hesitate to contact us if you need any help!