All reviews

Rating Breakdown

  • 5
    99% (119 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Oct. 27, 2022

Sehr gute Support über E-Mail. Hier kann man sich beraten fühlen. Die Reaktionszeit ist auch sehr gering

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! Our whole team was pleased to read your review! We do everything to meet your expectations and secure your data.

5 / 5 Share

Oct. 25, 2022

Love this backup app. My store has a vast number of variants and every one of them plus other critical data is backed up every day and on command. Now that's peace of mind.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We're proud to take care of your store. Please don't hesitate to contact us if you need any help!

5 / 5 Share

Oct. 20, 2022

Finally an app that does what you expect it to do. It seems trivial, in reality it is very rare. Many apps require you to learn from a complex knowledge base and perform time-consuming tasks after installing them. Backups from BackupMaster, on the other hand, the only thing you "have to do" is click on install button: from then on it backups the site without headaches; then, if you want, you can set a frequency and whether to save backups on the cloud or receive them via email with a download link. That's it.

Store

Oukside

Using app

Almost 2 years

Total reviews

13

Average rating

4.9

Developer Reply

We were delighted to read such a thorough and thoughtful review. It's nice that you appreciated the functionality of the app. Thank you very much for being with us and using our app!

5 / 5 Share

Oct. 19, 2022

Superb proactive customer response. Easy to use application, simple install and it just works. Peace of mind achieved.

Using app

9 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for your kind review! It's especially nice to read about "Peace of mind," as this is precisely what we've created our app for. Please feel free to contact us if you have any questions!

5 / 5 Share

Oct. 18, 2022

In the past I used the app to backup and restore religiously. I took it out at one point to save money, a decision I regretted deeply later, as I managed to damage my store by erasing hundreds of images using "Files" in the Shopify settings. I had to restore image by image one by one. Running a proper backup with the ability to restore is a no brainer and the app works as it should with granularity. I'm never taking the app off anymore and when I reinstalled it I got really nice service from Marina.

Store

KUADROS

Using app

Over 1 year

Total reviews

5

Average rating

3.4

Developer Reply

Thank you very much for your excellent review! Please note that our app can backup the following items: Products and Product Images Orders Customers Themes Pages Blogs Custom collections Smart collections Locations Saved Searches Policies Shipping zones Metafields Unfortunately, Shopify doesn't allow access to "Files" in the Shopify settings. As a result, we can't back them up. However, we will start backing them up if Shopify opens access to this section. Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Oct. 17, 2022

Been using the app for a long time, and it helped me recover from some horrible mistakes. Marina from BackupMaster has been very responsive to my requests. I highly recommend this app.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Oct. 13, 2022

Backups is very simple but I like it. It's very easy to understand and it delivers on its promise very well! I'm looking forward to it adding new possible features down the road too. Their customer support is also superb! Shoutout to Marina and the tech team for being so accommodating to my needs to coming up with creative solutions for me. As for additional context, I had tried another backup app before I settled on BackupMaster.io. Very happy with my decision.

Store

INÉ

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you very much for your great review! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Oct. 12, 2022

Can't beat it for the price and service. Great knowing that your entire site is backed up every day. Their team is proactive and responsive which is also a great comfort.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Oct. 5, 2022

The perfect worry-free ad. I sleep better knowing that my data is safe and backed up every day automatically.. Thank you backups team for a perfect solution.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Oct. 3, 2022

Funktioniert gut und man bekommt automatisch Support. Sehr beruhigend, seine Daten gesichert zu haben.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Sept. 30, 2022

Seems to work great so far. Fair pricing and very responsive customer service team. I am very pleased that you can backup your store everyday on a set schedule.

Using app

About 17 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Sept. 27, 2022

Great cost efficient app from a number of Shopify backups. It has no impact on site speed and runs nicely in the background. Would highly recommend.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Sept. 20, 2022

Sehr netter Support, danke Marina! Einfach gemacht, so sollte es sein. Bis jetzt habe ich das Back-Up noch nicht gebraucht, aber bin froh, dass meine Daten gesichert sind.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your fantastic review! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Aug. 24, 2022

Love this app. Works great. Easy interface. Nice folks. Some of my products got written over and it was SO easy to restore them.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It makes us really happy to hear that our app is helping your business. Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

Aug. 18, 2022

Awesome app to have, great peace of mind knowing you can bring back deleted items if you need. Awesome!!

Using app

About 4 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

July 26, 2022

Simply the best thank you soo much! Affordable not over priced and excellent service! This is a life saver app!

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

Thank you very much for your fantastic review! Please don't hesitate to contact us if you have questions about our app!

5 / 5 Share

June 13, 2022

Has truly saved us multiple times - incredible safety feature. Highly recommend. Backups can be restored in such specific and important ways that you always are able to have an oversight of your e-comm platform. 10/10

Store

CASSON

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for this 5-star review! It makes us really happy to hear that our app is helping your business. Please don't hesitate to contact us if you have any questions about our app! Have a wonderful day!

5 / 5 Share

May 19, 2022

Awesome app. And geat support. Shopfiy take days to reply, these guys minutes. Well worth it. Thank you.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have any questions about our app!

5 / 5 Share

Feb. 6, 2022

This is one of the apps you will always need. I had the other Backup app that was super confusing and super expensive. This one does the job and has saved me a ton on getting my site backed up.

Using app

About 3 years

Total reviews

18

Average rating

4.0

5 / 5 Share

Nov. 18, 2022

Very good support - this backup app has saved us on more than one occasion. Highly recommended, and support has been very helpful as well.

Using app

About 1 year

Total reviews

7

Average rating

5.0