itsnotpsychoitsbipolar review for Rewind Backups
Dec. 19, 2022
hi i didn't get my store rewind where i was I need help i was using the free trial to see how it works
We're sorry to hear that your restore did not work as anticipated! Our support team reached out, and it appears that there was some confusion around restore capabilities. It is not possible to restore from a backup that was never created. You can find our help doc that outlines how Rewind works, here: https://knowledge.rewind.com/s/article/how-does-rewind-work Your first backup is your first point to restore back to. Please be assured that going forward, you'll be able to restore from any version that has since been backed up, and get things back up and running in no time! We're always happy to help in any way we can, and encourage you to email [email protected] if you have any questions or issues.