Rewind Backups
Maximize your store uptime with automated backup and restore.
Rating
4.2
feedback
615
chart
#16
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
27%
-
Less than a year
47%
-
More than a year
20%
Reviews Summary
The reviews for the Rewind Backup app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, helpful support, and successful data recovery experiences. Users appreciate the ease of restoring data and the value of having a reliable backup system in place. However, negative themes include unexpected price increases without prior notification, issues with data restoration such as missing inventory tracking quantities, and difficulties in canceling subscriptions. Some users also expressed frustration with the lack of transparency regarding what is backed up by the app.
Highlights
Review RSS Feed
All reviews
April 9, 2026
Saved the day after another app deleted a ton of collection - get it, when something goes wrong you'll be glad you had it installed!
April 4, 2026
was free, they charged me 160 euros. not recommended
Thank you for sharing your feedback. Regarding the pricing update, we provided advanced notice via email to keep customers informed before the change. This was our first price increase in many years, and it reflects substantial added value through continued investments in our product reliability and security. If you have any questions, our support team is available at [email protected].
March 29, 2026
Used this for more than 3 years. Logged in today and noticed that our account was deactivated because we have not logged in for over 90 days. This is a back and restore app. So we will have a need to login to check only when there is a need for a restore. However, the app did not stop collecting the charges for all these months. To add to the woes, the account restoration also did not work.
Thank you for taking the time to share this feedback. We understand it can be frustrating when needing to re-authenticate your account. Accounts require re-authentication for security reasons after 90 days of inactivity. You can easily re-authenticate by clicking the confirmation link sent to your email. This is a standard practice to protect the integrity of your Rewind account. Rest assured, your backups have been running the entire time. Our support team has reached out directly and remains available to help you. We appreciate your collaboration and the opportunity to sort this out together.
March 27, 2026
Excellent service client!
Thank you for your feedback! It's great to know that you're happy with Rewind's backups and restores for Shopify.
March 23, 2026
Great app, and the support received has been second to none. Recommend highly.
We're pleased to hear that you've had a great experience with our Customer Support team. Thank you for sharing this valuable feedback with us.
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