Rewind Backups
Maximize your store uptime with automated backup and restore.
Rating
4.2
feedback
616
chart
#46
All reviews
Review RSS Feed
May 7, 2026
Rewind Backups was easy to install and started protecting our store data immediately. The interface is straightforward, and the features provide peace of mind knowing our Shopify data is being securely backed up. We did experience a login issue initially, but their support team was responsive, helpful, and followed through on all communication until everything was resolved. It’s reassuring to know our store data is protected, and we appreciate the reliability and support behind the application.
Thank you for taking the time to share this feedback. We're happy to hear that Rewind was easy to install and started protecting your store right away. It's also great to hear that our support team followed through on the login issue until everything was fully resolved. Thank you for choosing Rewind to protect your Shopify data.
April 29, 2026
Over the years, Rewind's customer service has always replied quickly and has been exceptional. We haven't had to do anything but let the service do its job. We feel confident and safe using this product.
Thank you for your thoughtful feedback. We're thrilled to hear that our support team has been helpful, and that you feel confident using Rewind. We appreciate you taking the time to share your experience!
April 25, 2026
Thank-you Vitor! While new to Rewind, I had a small issue and got locked out of my account for a few days. This happened as my free trial was coming to and end. I do feel the confirmation to continue with my paid subscription was difficult, but help response was great.
Thank you for sharing your feedback. We're thrilled that our support team was able to help you access your account, and we appreciate your feedback on the process for continuing with a paid subscription. We're happy to have you on board!
April 9, 2026
Saved the day after another app deleted a ton of collection - get it, when something goes wrong you'll be glad you had it installed!
Thank you for your review. We're so happy that Rewind saved the day when a third-party app caused data loss. Thanks for choosing Rewind to protect your Shopify store data.
March 27, 2026
Excellent service client!
Thank you for your feedback! It's great to know that you're happy with Rewind's backups and restores for Shopify.
March 23, 2026
Great app, and the support received has been second to none. Recommend highly.
We're pleased to hear that you've had a great experience with our Customer Support team. Thank you for sharing this valuable feedback with us.
March 21, 2026
mi ha salvato da una perdita totale dei dati
Thank you for sharing this feedback with us. We're happy that we've been able to protect your store from data loss. Thanks for trusting Rewind to protect your Shopify store.
March 20, 2026
Easy to integrate & backup. Support was able to get all my businesses under one account quickly. Great communication and the whole processes has been great!
March 19, 2026
I recently lost 17,000 email addresses which we had accumulated over a serious amount of time. Rewind was able to recover all of them for me. They made it easy for me to do this and I totally appreciate this service.
Thank you for taking the time to share this feedback. It's fantastic to hear that the recovery process was easy for all 17,000 email addresses for your Shopify store. Thank you for continuing to choose Rewind to protect your Shopify data.
March 5, 2026
Support have been great responding to my queries and assisting with requests I have made. We have two Shopify sites that use the Rewind Backup app, and their support was happy to talk me through setting up the app on our second site so that we could bundle them both into one subscription. They also have several different types of subscription and helped me choose the one that worked best for us.
We're thrilled that you've had a great experience with our Customer Support team, and we were able to help you bundle your Shopify sites into a single subscription. Thank you for sharing this feedback, and for choosing Rewind to protect your Shopify data.
Feb. 25, 2026
I used to love this app, but they brough up the price which is fine (but no notificiation), they had also failed to answer my 4 email requests asking for a JSON hard copy. In fact I haven't heard from them since Christmas time. For backing up your shopify store I advise other options. Thanks ---- Updating this review from Feb 18th as support reached out. It turned out that the email stopped being recognized by their support system. This has since been resolved and with helpful support I have gone back to them as you need good backups and a helpful person/good customer service at the other end. Otherwise it just doesn't work. Regarding price change I just missed the notification. Thanks
Thank you for taking the time to share your feedback. We understand how frustrating communication issues can be. That’s never the experience we aim to deliver, especially when you've previously had such a positive experience with Rewind. Regarding the recent pricing update, we did share advanced notice via email to keep customers informed ahead of the change. Our support team has reached out directly and remains available to help. We appreciate your continued collaboration and the opportunity to work through this together.
May 7, 2026
We migrated from Bigcommerce to Shopify. We trust Rewind to provide backups in case of any unfortunate data loss. We used Rewind on our Bigcommerce store and we are thrilled to be able to continue to use Rewind with Shopify. Great support. Very helpful!!
Thank you for sharing your feedback. We're happy to hear that you were able to continue using Rewind after the migration and that Stephan, on our customer support team, helped you get everything sorted out.
Oct. 9, 2025
I always install this app in my personal projects, and I also have my clients install it. I believe it is essential for any serious business to have an automatic backup of everything, so that they can recover a very recent version of only what is necessary at any given time. Best wishes to the team!
Oct. 7, 2025
We recently required support for a highly complex technical issue. The service we received was exceptional in every regard. The team was immediately available for a call to diagnose the situation, demonstrating a high level of responsiveness and expertise. Most impressively, they developed a custom solution to address our specific requirements, a gesture that far exceeded our expectations. The implementation was flawless and resolved our issue completely and efficiently. This level of dedication and technical capability is rare. We are thoroughly impressed and grateful for their outstanding support. A truly five-star experience.
Sept. 16, 2025
This app has saved us BIG TIME on at least two occasions. The restore process is delightfully easy. Fantastic app. Can't recommend it enough.
Sept. 8, 2025
We’ve been using Rewind Backups for about a month, and it’s been a great experience so far. We accidentally uploaded a SKU spreadsheet to the wrong store, but thanks to Rewind we were able to quickly revert and avoid any issues.
Sept. 3, 2025
I wanted insurance that all my long hours building a replacement Shopify store would not be lost. Rewind just worked in the background with a weekly reassuring backup summary email. Until I trusted some AI liquid coding advice too blindly and needed to restore three different templates. The process was self explanatory, easy to understand without any need for documentation or contact with support. When it came time to replace my site, things became a bit tangled with my confusion and Shopify's back-end. Everything was finally straightened out but my new store was not able to be backed up via Rewind anymore. After a few very prompt, patient, support emails, it was suggested a zoom call would be the best way forward. It was nice to put a face to Stephan, who had mainly been supporting my issues, and that remote support session put things right; all very friendly and professional. I'm now looking forward to quiet background backups once again, where I get my work done but secure in knowing if something happens I've got a tested recourse. Thank you everybody at Rewind.
Aug. 20, 2025
Great app. Highly recommend. This is a lifesaver and Stephan was able to help me with my problems. 10/10