Rewind Backups
Automated Real-Time Shopify Data Backups And Restore.
Rating
4.8
feedback
1,046
chart
#66
All reviews
Rating Breakdown
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May 8, 2025
I had problems with the new installation and choosing a pricing plan. Biance helped me very quickly and competently. Everything was great, thank you very much.
April 23, 2025
Installed 3 years ago as a way to make sure I sleep at night but never had a need for it, and personally was slightly questioning the monthly cost. Yesterday we had an issue with an app uninstalling badly from our store resulting in us losing some functionality. An initial restore got most things sorted, reached out to the team and within 2 hours a full restore of other parts was done by the team and everything is up and running again.
April 22, 2025
Fantastic service! Very easy app that makes us feel assured that our store, orders and customer data is correctly backed up. Also great customer service :)
April 7, 2025
We are very pleased with the level of care we received from the app regarding the restoration of our product metafields. Stephan and Ahmad are a credit to your company and were very quick to reply to all questions and queries which put our mind at rest. Will definitely be recommending this app to other developers and stores we work closely with.
March 24, 2025
Love it. Set and forget - knowing you can go back and undo mistakes is a great relief
March 14, 2025
I’ve never had to use the Rewind app, fortunately, but having it running in the background provides an immense sense of peace of mind for our business. I highly recommend it.
Feb. 24, 2025
My biggest respect to you guys! Your app worked like a charm when we needed it the most!
Thank you for your kind words and for taking the time to share your experience, we really appreciate it!
Feb. 10, 2025
Initially, we were concerned about unexpected charges, but after reaching out, the team was incredibly transparent and quick to clarify everything. They provided excellent customer service and handled the situation fairly. Really appreciate their responsiveness and willingness to resolve things smoothly. A top-notch service!
Jan. 15, 2025
I just installed the app yesterday so I cannot comment about the backups yet but so far customer service is quick to respond and they're very helpful!
Dec. 30, 2024
I've been using them for years, but never needed to do a back up until last week. It was a very specific backup that I couldn't do myself, but customer support helped after two or three emails.
Dec. 30, 2024
I have had Rewind installed since 2020 and I've never had a reason to use it until recently when there was an issue with deleted items in our store. The restore process was so smooth and easy, and the customer support was top-notch — responsive, and patient with all my questions. Stephan, in particular, was outstanding and helped me get set up with another feature of our plan that I had not been using before. Highly recommend this app!
Dec. 6, 2024
App is very intuitive and the team has been assisting us through the process of choosing the right plan based on our needs. 100% recommended!
Dec. 5, 2024
I have been using The Rewind Backup app for a while now. It gives me peace of mind to know that if I mess up a theme by changing the wrong setting I will be able to roll it back to last (daily) backup. I can also easilly backup manully if I know I am about to try a change that might not go as expected. It s well for the money to keep our store save!
Nov. 27, 2024
Bianca with customer support was very helpful and patient and walked us through the entire process. We feel more secure knowing all of our data is backed. We had a malicious freelancer delete everything once, and we never want to be left without an option to back it up ever again. We also customize our code occasionally, and sometimes things go wrong, with Rewind we feel at ease. Thanks!
Nov. 19, 2024
App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.
Nov. 18, 2024
Nov. 10, 2024
Reliable service that gives me peace of mind that my data is safe and secure and there for me if I ever need it. Thanks for all the help with setting up my account.
Nov. 2, 2024
While I wish it was easier to download a backup of my site, with a one click download, as I think it should be. I will say this.... I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later. That's good customer service.