PixelTools review for Rewind Backups

1 / 5

Sept. 18, 2025

I would strongly caution anyone considering this app. After years of paying for their service, I discovered I had been overcharged more than 50% above the publicly listed plan price for nearly 80 months. The company never informed me of this “silent” price change, and when I raised the issue, they insisted it was correct — despite their own archived website and Shopify App Store listings proving otherwise. To make matters worse, they recently announced yet another price increase, even though the first one was never communicated transparently. Their explanations shifted, citing plans that simply never existed, which only undermines confidence further. This kind of billing practice feels dishonest and predatory, especially toward long-time customers who trusted them. After this experience, my trust in this company is completely gone. There are other backup apps available on Shopify that offer the same features at the advertised prices — I’d recommend exploring those instead.

Using app

Over 6 years

Total reviews

13

Average rating

4.4

Developer Reply

We're sorry for your frustration. To clarify, this is the first price adjustment in many years and we communicated it clearly. We have not raised prices silently. Ever. That's not how we operate. If we can clarify anything further, please reply to our email.

Rewind Backups for Shopify
Rewind Backups
4.4 star
607 reviews

Back Up & Restore Shopify Data Instantly – Rewind App

Developer
Shopify App Store