Picasita review for Rewind Backups

1 / 5

April 28, 2026

I have successfully restored in the past with Rewind. I used to have a good review for this app. We triggered a blog restore on a Friday and were not able to recover the data until one of their support members restored it manually on the folowing Tuesday. By that time, we were no longer getting traffic on previously highly ranked keyword. If this would have been product data, we would have been out of business for 3 days, since there was nobody on the other side to provide support. A backup tool must have integrity, availability and reliability. By being unable to restore, 2 of these were broken, and my trust on this app with them. Moving to another solution.

Using app

9 months

Total reviews

20

Average rating

3.1

Developer Reply

Thank you for your feedback. We're sorry to hear that your experience with Rewind has changed from a previous 5-star review. Our support team has followed up and restored your blogs. On the weekend support, we hear you. Our current standard support hours don't include the weekend, but we never want our valued customers to feel left alone. We do our very best to get back to all enquiries as quickly as possible, in the order they are received.

Rewind Backups for Shopify
Rewind Backups
4.1 star
619 reviews

Maximize your store uptime with automated backup and restore.

Developer
Shopify App Store