H&T-Jewellery-Store-UAT review for Rewind Backups
Aug. 20, 2021
App used to work and it has stopped working. We are back and forth with customer service for the last 1 week and no luck. What is the point of paying an expensive fee and the dev team doesn't have a clue?
Hey there! I've been following the progress on your current ticket and although we are working to resolve the issue - it seems like you might have meant to post this review for our sister app: Rewind Copy - not rewind Backups. Rest assured we are in the process of working to uncover the issue with copying your blogs on that application and I want to assure you of our company guarantee that if we cannot resolve the problem for you (which is pretty rare) that we're happy to refund you in full for the inconvenience. I want to thank you for your patience in this matter while we attempt to resolve the issue you're experiencing with Rewind Copy. -Kaleigh de Palézieux Head of Customer Support