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The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the great support and responsiveness of the customer service team. The app is also praised for being easy to set up and use, with specific mention of the ability to customize various blocks on product pages. Users like the flexibility to add different elements like gift with purchase images and discount code blocks. However, there are significant negative aspects highlighted in the reviews. Users have reported issues with banners not showing up on their websites, app glitches, and lack of response from the support team. Some users have expressed frustration with paying for a service that is not functioning properly and the lack of communication regarding ongoing issues.