BayEngage Email Marketing, SMS
Recover abandoned carts and send personalized email campaigns
Rating
4.6
feedback
68
chart
#8,155
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
26%
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Less than a year
54%
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More than a year
16%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team at BayEngage and TargetBay. Customers highlight the helpfulness and responsiveness of team members like Ron, Pat, KJ, and others, who have assisted them with onboarding, setting up campaigns, and resolving issues. Users appreciate the personalized support and dedicated account managers who go above and beyond to ensure a seamless experience. The affordability of the app compared to other email marketing platforms is also mentioned as a positive aspect.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
The Team at BayEngage has been extremely helpful through the on-boarding process and attentive with any issues or questions that have come up since. Our rep Vim is always quick to respond to any questions we have and work with us to figure out the best solution for us.
Oct. 7, 2024
The team at BayEngage has been absolutely fantastic. Their entire team has been friendly, knowledgeable and very helpful. I am very happy that we made the switch to BayEngage for our email marketing and reviews.
Sept. 6, 2024
Ron and the team have been super helpful with the onboarding and ongoing management of our reviews. They're a great company to work with.
July 12, 2024
We recently switched to TargetBay from another provider, and instantly saved 3-figures on our monthly plan. Quickly learned that our previous provider had us on a shared server with thousands of other clients, which seriously damaged our sender reputation. TargetBay placed us on a dedicated IP, and upon our first campaign, we experienced almost a 50% open percentage right out of the gate -- something we have never come anywhere close to in the past!
July 4, 2024
Trash, test emails don't work, it says I need "activation" which is euphemism for money with these Apps here.
I appreciate the feedback and understand your frustration. We have restricted the ability to send test emails for unverified accounts because we have seen a lot of scammers installing the app and sending spammy emails. This negatively impacts our sending infrastructure and impacts all our legit clients like you. We take our email deliverability seriously to help you and our other clients. We can activate your account and more than happy to set up your authenticated domain. Thanks for your understanding.
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