BayEngage Email Marketing, SMS for Shopify

BayEngage Email Marketing, SMS

Recover abandoned carts and send personalized email campaigns

Rating

4.7

feedback

63

Reviews

chart

#4,712

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    24%
  • Less than a year
    62%
  • More than a year
    13%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team, particularly individuals like Ron, KJ, and Danielle. Customers appreciate the personalized support, quick responses to queries, and the willingness of the team to go above and beyond to help them succeed. The app is commended for its functionality, ease of use, and cost-effectiveness compared to other email marketing platforms. Users highlight the seamless transition from other platforms, the helpful features for email campaigns, SMS options, and marketing automation.

Highlights

Exceptional customer service and personalized support
Functionality and ease of use
Cost-effectiveness compared to other platforms
Seamless transition from other platforms
Helpful features for email campaigns, SMS options, and marketing automation

Rating Breakdown

  • 5
    90% (57 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 10, 2024

Great so far! Going above and beyond and Pat, Ron and KJ really helped me out getting setup and to take things to the next level.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Ron has been absolutely incredible in helping us set up our account as well as teaching us the necessary details we have missed. Truly appreciate working with him and the team. You will not regret working with them either.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2024

BayEngage has been incredibly helpful in mass marketing to our customers. They have functions for automated emails, some customer activity tracking, SMS options, and more depending on what you're looking for. Ron has been a very useful asset in helping us figure out any issues that we have and provide some suggestions on automations we could set up, and assisting on how to set them up if we need help.

Using app

20 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 8, 2024

We've been using Target Bay for a couple of months already. The whole team has been really helpful and reply really fast to all our concerns. I would give them 5 stars right away if it wasn't for some issue we had to work on. Overall it has been a great app and it's working fine. Thanks to Ron for being so helpful and responsive! He is great!

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

April 18, 2024

We moved to Shopify and were sent to another company by our developer. We were using both Bay Engage and Target Bay. Wish we had never left. Glad to say we are back to this team that actually cares about their customers. They know what they are doing and the results are better.

Using app

14 days

Total reviews

2

Average rating

5.0

All reviews

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