BayEngage Email Marketing, SMS
Recover abandoned carts and send personalized email campaigns
Rating
4.9
feedback
63
chart
#7,539
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
40%
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Less than a year
51%
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More than a year
6%
Reviews Summary
The reviews for BayEngage are overwhelmingly positive, with users praising the app for its ease of use, affordability, strong visuals, personalization, and deep integration with Shopify. Customers have highlighted the improvement in open and click-through rates, time-saving pre-built automations, and excellent customer support. The transition from other email platforms like Klaviyo has been smooth for many users, with better results and cost savings. Users appreciate the dedicated account managers like Ron, Mace, and Danielle who provide prompt assistance and valuable suggestions for optimizing email campaigns. However, there are a few negative reviews mentioning glitches, lack of responsiveness, and issues with email functionality.
Highlights
Review RSS Feed
All reviews
Oct. 16, 2025
Before working with BayEngage, our biggest challenge was managing consistent, high-performing email campaigns without spending hours every week designing, segmenting, and testing. We needed a tool that could automate more of the process while still giving us strong visuals and personalization. We chose BayEngage because of its simple setup, affordable pricing, and deep Shopify integration. Since switching, our open and click-through rates have noticeably improved, and the pre-built automations have saved our team a ton of time. The drag-and-drop builder makes it easy to keep our branding tight and our messaging on point. The customer support team has been excellent — responsive, knowledgeable, and quick to offer practical solutions. They even helped us optimize our abandoned cart and post-purchase flows within the first week. I’d definitely recommend BayEngage to other e-commerce brands looking for a powerful but user-friendly email platform. It’s helped us turn our email marketing into a consistent, revenue-driving channel without the stress and technical headaches. — www.UltraPoi.com
Oct. 7, 2025
Outstanding customer service! We switched from Klayvio, paying $1200-$1800 per month, and we are now paying less than $500 per month. TargetBay merged everything over from Klayvio, all of our Flows, all of our Segments, our Lists, and even our Templates. The transition was seamless. We are getting better open rates, making more in sales, and saving money. Kudos to TargetBay's team!
Sept. 9, 2025
BayEngage has impressed me in multiple ways. I've used multiple ESP's and BayEngage is by far the easiest to use and the best on the market. It's fairly priced as well. The cherry on top is their support. All of my requests are answered almost instantaneously and any technical changes usually take less than 24 hours.
April 7, 2025
Switching from Klaviyo to BayEngage was smooth with onboarding help from their team - Danielle was especially helpful and knowledgable! We are seeing better open rates than with Klaviyo using the same mailing lists and the price is cheaper per month. We haven't lost any functionality that we were using in Klaviyo and tehe transition was seamless.
March 14, 2025
I've used everuy email provider from mailchimp to klavio during my fifteen years in business and in my opinion BeyEngage is the best value and the most solid product on the market today. Their support team is great and I love the product. Good luck to all
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