BayEngage Email Marketing, SMS

It's a pretty slick looking setup and the features are nice, but I kept running into glitches and nobody responded to my requests for help. Javascript problems, test emails failing to show up, and no help from Bayengage except for a bot. Not sure what happened, but not a good experience at all in the end. I uninstalled it and went with Constant Contact.

I'm not sure why this app has 5 stars. I asked for help and they basically told me to upgrade for a better experience. Emails are not delivered immediately (I had to contact customer service each time and they manually pushed them through on their end). You can't even see your click/open rate without upgrading. I was hopeful but I'm truly disappointed. The search continues!