BayEngage Email Marketing, SMS
Recover abandoned carts and send personalized email campaigns
Rating
4.6
feedback
69
chart
#7,900
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
-
Less than a month
26%
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Less than a year
55%
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More than a year
16%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team at BayEngage and TargetBay. Customers appreciate the personalized support, quick responses to inquiries, and the dedication of account managers like Ron, Vim, and KJ. The apps have been described as valuable assets for email marketing, with features like automated emails, customer activity tracking, SMS options, and seamless transitions from previous platforms. Users have highlighted the cost-effectiveness of the apps compared to other providers and the significant improvements in open rates and customer engagement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
Mace has been an invaluable asset for our email marketing. His knowledge of the platform, trends and customer service is second to none. We're constantly learning from him and it's greatly appreciated. It's great to know that he has our back and only has our best interest and wants us to succeed.
Nov. 13, 2024
The Team at BayEngage has been extremely helpful through the on-boarding process and attentive with any issues or questions that have come up since. Our rep Vim is always quick to respond to any questions we have and work with us to figure out the best solution for us.
Oct. 7, 2024
The team at BayEngage has been absolutely fantastic. Their entire team has been friendly, knowledgeable and very helpful. I am very happy that we made the switch to BayEngage for our email marketing and reviews.
Sept. 6, 2024
Ron and the team have been super helpful with the onboarding and ongoing management of our reviews. They're a great company to work with.
July 12, 2024
We recently switched to TargetBay from another provider, and instantly saved 3-figures on our monthly plan. Quickly learned that our previous provider had us on a shared server with thousands of other clients, which seriously damaged our sender reputation. TargetBay placed us on a dedicated IP, and upon our first campaign, we experienced almost a 50% open percentage right out of the gate -- something we have never come anywhere close to in the past!
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