BayEngage Email Marketing, SMS for Shopify

BayEngage Email Marketing, SMS

Recover abandoned carts and send personalized email campaigns

Rating

4.7

feedback

60

Reviews

chart

#8,840

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    62%
  • More than a year
    13%

Reviews Summary

The reviews for the Target Bay Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, particularly individuals like Ron, Danielle, and Helen. Users appreciate the quick responses to queries, personalized support, and assistance in setting up and optimizing their email campaigns. The app is praised for its ease of use, seamless integration with Shopify, and cost-effectiveness compared to other email marketing platforms. However, there are a few negative reviews mentioning issues with glitches, lack of responsiveness in customer support, and delays in refunds. Overall, Target Bay seems to be a popular choice for businesses looking to enhance their email marketing strategies.

Highlights

Exceptional customer service and personalized support
Ease of use and seamless integration with Shopify
Cost-effectiveness compared to other platforms
Issues with glitches and lack of responsiveness in customer support
Delays in refunds and upgrade requests

Rating Breakdown

  • 5
    90% (54 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 8, 2024

We've been using Target Bay for a couple of months already. The whole team has been really helpful and reply really fast to all our concerns. I would give them 5 stars right away if it wasn't for some issue we had to work on. Overall it has been a great app and it's working fine. Thanks to Ron for being so helpful and responsive! He is great!

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

April 18, 2024

We moved to Shopify and were sent to another company by our developer. We were using both Bay Engage and Target Bay. Wish we had never left. Glad to say we are back to this team that actually cares about their customers. They know what they are doing and the results are better.

Using app

14 days

Total reviews

2

Average rating

5.0

1 / 5 Share

April 7, 2024

I wish I can give a zero-star review for their product and service. I installed the trial version, and then immediately upgraded to the $10 version to try out their service. The emails never worked. So I uninstalled soon after, and I reported this to the customer service, and they said they would do a refund. No refund, no service!! Stay away from this app.

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 22, 2024

We recently upgraded our services with targetbay to include their marketing and rewards program, and the cross integration has been a game changer. The transfer over from our last rewards program was seamless, and the customer service is attentive and incredibly helpful. Ron is sure to walk me through any questions I have and helps attend to any issues I've come across.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Service is always good, a lot of functionality for far lower price than other email co's. Ron is always there to help me as my dedicated account rep, always recommends new functionalities and ideas.

Store

ZENMED

Using app

10 months

Total reviews

4

Average rating

5.0

All reviews

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