BayEngage Email Marketing, SMS
Recover abandoned carts and send personalized email campaigns
Rating
4.6
feedback
65
chart
#6,477
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
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Less than a month
25%
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Less than a year
60%
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More than a year
12%
Reviews Summary
The reviews for the app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the excellent customer service provided by the team, particularly mentioning specific team members like Ron, KJ, and Danielle who have been extremely helpful in setting up accounts, providing support, and offering valuable advice. Users also highlight the functionality of the app, such as automated emails, customer activity tracking, SMS options, and seamless transitions from other platforms like Klaviyo. Additionally, the affordability of the app compared to other email companies is praised, along with the personalized service and dedicated account representatives.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 12, 2024
We recently switched to TargetBay from another provider, and instantly saved 3-figures on our monthly plan. Quickly learned that our previous provider had us on a shared server with thousands of other clients, which seriously damaged our sender reputation. TargetBay placed us on a dedicated IP, and upon our first campaign, we experienced almost a 50% open percentage right out of the gate -- something we have never come anywhere close to in the past!
July 4, 2024
Trash, test emails don't work, it says I need "activation" which is euphemism for money with these Apps here.
I appreciate the feedback and understand your frustration. We have restricted the ability to send test emails for unverified accounts because we have seen a lot of scammers installing the app and sending spammy emails. This negatively impacts our sending infrastructure and impacts all our legit clients like you. We take our email deliverability seriously to help you and our other clients. We can activate your account and more than happy to set up your authenticated domain. Thanks for your understanding.
June 10, 2024
Great so far! Going above and beyond and Pat, Ron and KJ really helped me out getting setup and to take things to the next level.
June 3, 2024
Ron has been absolutely incredible in helping us set up our account as well as teaching us the necessary details we have missed. Truly appreciate working with him and the team. You will not regret working with them either.
May 30, 2024
BayEngage has been incredibly helpful in mass marketing to our customers. They have functions for automated emails, some customer activity tracking, SMS options, and more depending on what you're looking for. Ron has been a very useful asset in helping us figure out any issues that we have and provide some suggestions on automations we could set up, and assisting on how to set them up if we need help.
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