BayEngage Email Marketing, SMS

I would not recommend BayEngage by TargetBay. This has been one of the worst experiences I have had with an app from the Shopify App Store. In my experience, the app did not work properly, and the customer service was extremely difficult to deal with. I worked with Vin, Macedonius, Pon, and other team members and repeatedly felt that promises were made but not properly followed through on. The platform is also far too expensive for what it delivers. There are many better, more reliable, and more affordable email and SMS marketing apps available for Shopify merchants. I truly regret choosing this app. I wish I had stayed with my previous provider or taken more time to find another option. Using BayEngage was one of the worst business decisions I have made for my store.

I wish I can give a zero-star review for their product and service. I installed the trial version, and then immediately upgraded to the $10 version to try out their service. The emails never worked. So I uninstalled soon after, and I reported this to the customer service, and they said they would do a refund. No refund, no service!! Stay away from this app.