All reviews

Rating Breakdown

  • 5
    97% (956 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2024

Great support by Cass , One of the standout aspects of Beae is its customer service. The support team is responsive, Super Communicating, friendly Really helpful. They are quick to assist, ensuring a smooth and pleasant user experience. He also did a theme compatibility check, helped with customize my home page, and gave me offer suggestions. Definitely recommend!

Store

BuyOne

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Dear Chaitanya, I'm Cass from Beae App. Have a nice day! Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Cass | Beae Customer Success Team

4 / 5 Share

Aug. 5, 2024

I had some issues with my landing pages-apparently it was that i did not enable the theme but Jesse was so quick and answered all my questions. Every concern and issue i had was resolved in such an efficient and quick way.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Dear Devin, It's Cass from Beae app. Thank you for sharing your experience! We’re glad to hear that Jesse was able to assist you quickly and efficiently. We’re happy that all your concerns and issues were resolved promptly. Your satisfaction is our priority, and we're here to help whenever you need it. Thank you for choosing us and for your kind words! Best Regards, Cass | Customer Support Team

5 / 5 Share

July 28, 2024

best app out! best customer support as well!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ziga, I'm Cass from support team. Thank you so much for your kind words. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Cass | Beae Customer Success Team

5 / 5 Share

July 27, 2024

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Detail Demands team, Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Duke | Beae Customer Success Team

4 / 5 Share

Aug. 5, 2024

Edit: After I left my initial review, the leadership team at Beae reached out to personally receive feedback. This proves they care. Then over the next couple days implemented fixes and changes according to my bug reports. This was done impressively quickly, and have since kept and open line with myself and my team to eagerly make any changes, fixes, and aid in our page builds. Truly a world class support team. So much potential here in this app, I only hope to see it keep improving. Original Review: I really want to love this, but it's beyond buggy and plagued with UX issues. It's unpolished and feels more like a MVP than an actual product. The innovative "restraint-free" concept is amazing but it's execution leaves a lot to be desired. When using this to create anything more complicated than a simple section with some text and images (like a full page, with tabs, accordions, galleries, etc) it tends to break, the editor preview and live site don't match up, and support likes to "do it for you" and make irreversible changes rather than fixing the bug in the first place. Simple things like duplicating pages and sections is a whole process of exporting and importing without a clear confirmation of whether it's working or not, or if you're about to accidently overwrite and delete a page you worked hard to build. My devs, designers, and I frequently found ourselves frustrated trying to build elements that, in theory, should be extremely easy to build without unexpected random bugs, breaks, and changes we can't forsee or control. Maybe with more development and focus on UX, this will be a great app, but for now, we're limiting it's use to very simple things. Note to the devs: focus on polishing the stability and UX of your core offering before trying to implement additional "gimicky" features, and don't argue with your customer when they're giving valuable feedback and bug reports.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Dear Jonathan, I am Cass - Customer Support from Beae app. Thank you so much for your kind words and detailed feedback! We are thrilled to hear that our leadership team was able to address your concerns quickly and effectively. At Beae, we genuinely care about our users and are committed to providing the best possible support. Your acknowledgment of our efforts means a lot to us. We are dedicated to continually improving our app and are excited to keep working with you and your team to enhance your experience further. If there's anything more we can do, please don't hesitate to let us know. Thank you again for your support and for choosing Beae. We look forward to continuing to serve you with excellence Best Regards, Cass | Customer Support Team

5 / 5 Share

July 25, 2024

Support team is very well versed in solving any issues you may have. Duke in particular was extremely helpful time and again.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Natural High team, Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Duke | Beae Customer Success Team

5 / 5 Share

July 24, 2024

App is very user friendly. I'm only using the free version and it already did wonders for my product page. Support team is also very friendly and helpful!

Store

Zenly

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the awesome feedback! We're so glad you're enjoying Beae. If you ever have any more questions, need help with a specific feature, or just want to share some of the amazing pages you're building, please don't hesitate to reach out. Duke | Beae Customer Success

5 / 5 Share

July 23, 2024

O app funciona muito bem e o suporte é incrível. Eles fazem tudo para ajudar e resolver dúvidas e problemas!

Using app

4 months

Total reviews

9

Average rating

4.4

Developer Reply

Hi there, Thanks for the awesome feedback! We're so glad you're enjoying Beae. If you ever have any more questions, need help with a specific feature, or just want to share some of the amazing pages you're building, please don't hesitate to reach out. Jesse | Beae Customer Success

5 / 5 Share

July 19, 2024

BEST APP EVER! from details to templates and customer support! all is the best been using it for over 1 year now, whenever there is a problem the CS team texts me back imidietly. i tried others before that but yea best app on shopify for litterely almost anything. good speed as well, thank you guys!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zan, We would like to express our sincere gratitude for taking the time to review our services. Your feedback is invaluable to us, and we greatly appreciate your support. Once again, thank you for choosing our services and for sharing your thoughts with us. We look forward to serving you again soon. Kian | Beae Customer Success Team

5 / 5 Share

July 16, 2024

AMAZING customer service!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Karima, Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Duke | Beae Customer Success Team

5 / 5 Share

July 9, 2024

it was helpful, great support

Store

Luxitt

Using app

7 months

Total reviews

5

Average rating

4.8

Developer Reply

Dear Sepid, Just a quick note to say a huge thank you for your feedback. We genuinely appreciate the time you spent to share your thoughts. Thanks for choosing us and helping us improve! Cass | Beae Customer Success Team

5 / 5 Share

July 7, 2024

obrigada pela ajuda! 5 estrelas pelo seu trabalho!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Dear Andiy, Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Duke | Beae Customer Success Team

5 / 5 Share

July 6, 2024

Es una aplicación que brinda muchas opciones para que puedas tener tu web a tu antojo, brindan un soporte excepcional.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Grace, Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Cass | Beae Customer Success Team

5 / 5 Share

July 5, 2024

Hello. The application is exactly what I wanted... It is especially great to be able to use product images as sliders! The live chat team is caring. Thank you very much

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Just a quick note to say a huge thank you for your feedback. We genuinely appreciate the time you spent to share your thoughts. Thanks for choosing us and helping us improve! Jesse | Beae Customer Success Team

5 / 5 Share

July 5, 2024

Great app, frankly my home page was not good looking and now after using this app it looks stunning and professional, it is the morning and the night in comparison. And the customer service is amazing 24h/ 7

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Yannick, Thank you for your fantastic review! I’m thrilled to hear that the app has transformed your homepage to look stunning and professional. It’s great to know that you’re happy with the results. I'm also glad to hear that you’ve had a positive experience with our customer service. We're here 24/7 to support you and ensure everything runs smoothly. If you have any further questions or need assistance, feel free to reach out anytime. Thanks again for your kind words! Duke | Beae Customer Success Team

5 / 5 Share

July 3, 2024

Duke davvero professionale e gentile. mi sta seguendo alla perfezione in modo impeccabile. consiglio l'app al 100% eccellente

Store

Adot

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Ciao Adot, Grazie per aver dedicato del tempo a scrivere questa recensione per me. È una motivazione per me lavorare di più ogni giorno. Se hai feedback o richieste, non esitare a contattarci Duke | Beae Customer Success Team

5 / 5 Share

July 2, 2024

Good app, I like it

Store

My Store

Using app

3 days

Developer Reply

Dear Nghia, I'm Cass from Beae App. Have a nice day! Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Cass | Beae Customer Success Team

5 / 5 Share

July 1, 2024

Very good response timing and very helpful

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear PlantedPro shop, Thank you so much for taking your time to leave this meaningful review to me. It is a great motivation for me to keep hard working every day. Duke | Beae Customer Success Team

1 / 5 Share

June 30, 2024

You save the template and the sections move as they want, i.e. the work you have taken 1 hour to do is discarded by the application. I will never try them again in my life.

Using app

About 8 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi Kevin, My name is Duke, from Beae support team. First of all, I am very sorry for the misunderstanding and confusion Beae has caused you while you using the app. Actually, this app is very easy to use, so I would appreciate if you can give us a chance to help you understand the app more. We can make a record for you, even contact you via a video call to go with you to discover the app. Follow up emails were sent to you, kindly give us a another chance to assist you better. Thank you so much, Duke - Customer Success

5 / 5 Share

June 30, 2024

A MASSIVE THANK YOU to Donald from Beae for solving my issues so quickly and promptly. The entire team have been great and wonderful over the last few months with assistance from the transition from V1.5 to V2.0. Though a big thanks to Donald for a super smooth transition and so easy.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Respect Sleep shop, On behalf of the Beae Customer Success team and myself, I want to express our sincere gratitude for your generous feedback. I'm thrilled to hear that your transition from V1.5 to V2.0 was smooth and hassle-free with our assistance. Your satisfaction is our utmost priority, and it's wonderful to know that we've met your expectations. Please feel free to reach out anytime if you have more questions or need further assistance. We're always here to help! Warm regards, Donald Beae Customer Success Team