Beae Landing Page Builder

Dear Jordache, Thank you so much for taking the time to leave a review and for your kind words about our support team. We truly appreciate it and are very glad we were able to help resolve the issue on your store. We would also like to clarify one small detail regarding the behavior you experienced. When a merchant switches to a new theme, pages that were previously published through our app are automatically synchronized to the new theme. This is an intentional feature designed to ensure merchants do not have to manually republish all of their pages after changing themes. That said, we completely understand how this behavior could be unexpected in certain situations. Your feedback is very valuable to us, and we will review this feature carefully to see how we can improve the experience and make it more intuitive for merchants in the future. Our goal is always to provide a 5 star experience for every customer. While we are grateful for your review, we would sincerely appreciate the opportunity to continue improving and earning your complete satisfaction. Thank you again for your support, feedback, and patience. Please feel free to reach out anytime if there is anything else we can assist with. Best regards, Cass Harper Customer Success Manager | Beae Landing Page Builder

Dear InterCyprus, I am Cass from Beae. I hope this message finds you well. First and foremost, we are truly grateful for your unwavering support and the glowing 5-star review you previously gave our product, highlighting the excellence of our Support team. It has been our honor and pleasure to serve you, and your satisfaction remains our utmost priority. However, we understand that recent issues encountered with translation feature prompted you to adjust your review. For the inconvenience this has caused, we extend our deepest apologies. When you use the Beae App, the content you add stays within Beae and won't show up in the Shopify Admin content area. This limitation is due to Shopify's operational mechanisms, which are beyond our control. Consequently, you won't be able to view the content within your Shopify Admin page. Despite this, our translation app remains functional and is fully capable of translating all the pages you have created within Beae. We acknowledge the inconvenience caused by the translation not functioning as expected. Please rest assured that our technical team has been informed of the issue and is actively working towards a swift resolution. To provide you with the best possible support, we are offering you personalized assistance that includes page-building support and help with any issues related to the translation app. We have also sent follow-up emails to keep you updated in more detail. Please check them at your earliest convenience to allow us to continue assisting you with Beae. Your feedback is invaluable to us. It drives our commitment to continuous improvement and development. Sincerely, Cass | Customer Success Team