Mergify: Combine, Merge Orders
The reviews for the Mergify app are overwhelmingly positive, with users praising its efficiency in merging orders, saving time, and reducing shipping costs. Customers appreciate the ease of use and the helpful customer support team that is responsive and willing to assist with any issues. The app is commended for streamlining order management, avoiding duplicate shipments, and making the fulfillment process smoother. However, there are some negative reviews mentioning issues with changes in the free plan, lack of clarity in documentation, and communication problems with customer support.
Review RSS feed
Needs to be easier to 'unmerge' orders. its not very user friendly and you cannot search the orders to unmerge, you have to manually look at each order number,
Hi, Thanks for your feedback. We are currently working to address this issue. We'll update you once we fixed this for you.
Great customer service and support. The team are friendly, responsive and genuinely happy to help. They took the time to answer my questions and were willing to discuss customisations to suit our workflow. It's refreshing to deal with a company that's so approachable and customer-focused. Highly recommended.
We use this program all the time and it works great for us and our customers. Whenever there has been a problem, the team has been great to work on and and respond promptly.
I like that it does not feel overcomplicated. We can merge orders manually when we want to check everything ourselves, and use suggestions when we want to move faster.
Mergify does what we needed it to do. We can find orders that should probably ship together, merge them, and keep things more organized. It has saved us both time and shipping cost.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.