Mergify: Combine, Merge Orders
Mergify, a Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its efficiency in merging orders, saving time, and reducing shipping costs. The customer service and support team are highlighted for being friendly, responsive, and helpful, going above and beyond to assist users with customizations and issues. Users appreciate the simplicity and effectiveness of the app, mentioning that it streamlines their workflow and helps avoid unnecessary duplicate shipments. However, there are a few negative reviews mentioning issues with changes in the free plan, communication delays, and problems with order merging for high-volume stores.
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Needs to be easier to 'unmerge' orders. its not very user friendly and you cannot search the orders to unmerge, you have to manually look at each order number,
Hi, Thanks for your feedback. We are currently working to address this issue. We'll update you once we fixed this for you.
Great customer service and support. The team are friendly, responsive and genuinely happy to help. They took the time to answer my questions and were willing to discuss customisations to suit our workflow. It's refreshing to deal with a company that's so approachable and customer-focused. Highly recommended.
We use this program all the time and it works great for us and our customers. Whenever there has been a problem, the team has been great to work on and and respond promptly.
I like that it does not feel overcomplicated. We can merge orders manually when we want to check everything ourselves, and use suggestions when we want to move faster.
Mergify does what we needed it to do. We can find orders that should probably ship together, merge them, and keep things more organized. It has saved us both time and shipping cost.
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