Mergify: Combine, Merge Orders
All reviews
Needs to be easier to 'unmerge' orders. its not very user friendly and you cannot search the orders to unmerge, you have to manually look at each order number,
Hi, Thanks for your feedback. We are currently working to address this issue. We'll update you once we fixed this for you.
Great customer service and support. The team are friendly, responsive and genuinely happy to help. They took the time to answer my questions and were willing to discuss customisations to suit our workflow. It's refreshing to deal with a company that's so approachable and customer-focused. Highly recommended.
We use this program all the time and it works great for us and our customers. Whenever there has been a problem, the team has been great to work on and and respond promptly.
I like that it does not feel overcomplicated. We can merge orders manually when we want to check everything ourselves, and use suggestions when we want to move faster.
Mergify does what we needed it to do. We can find orders that should probably ship together, merge them, and keep things more organized. It has saved us both time and shipping cost.
I like that it does not feel overcomplicated. We can merge orders manually when we want to check everything ourselves, and use suggestions when we want to move faster
This app has helped us avoid a lot of unnecessary duplicate shipments. We still review things before merging, but Mergify makes it much easier to spot the orders that belong together.
The shipping savings add up. At first we only used it occasionally, but now we check it regularly because it helps keep fulfillment cleaner and cheaper.
Mergify is one of those small tools that just makes daily work easier. It catches a problem we used to handle manually, and now our team spends less time checking orders one by one.
Mergify has made order management much more efficient for our store. It helps us quickly identify customers who place multiple orders within a short time, making it easy to merge them before shipping. This has reduced duplicate shipments, saved on shipping costs, and improved our overall fulfillment process.
I like that it does not feel overcomplicated. We can merge orders manually when we want to check everything ourselves, and use suggestions when we want to move faster.
This app is great for those "oops, customer ordered again" moments. Instead of sending two packages to the same address, we can merge the orders and ship once. Very helpful.
Mergify has honestly helped us more than I expected. We get customers who place another order right after the first one, and before this app we would sometimes ship them separately without noticing. Now it is much easier to catch and combine them.
Mergify has cleaned up our shipping workflow. We like that we can control how the merged order is created and what happens to the original orders. It feels flexible without being complicated.
Great for saving time and shipping costs. Instead of creating separate labels for orders that can ship together, we use Mergify to merge them into one order. It is easy to use and gives us enough control to fit our workflow.
my experience was great I enjoyed it and learn alot about mergify, Mohammad was very helpful, understanding, and patient.. he deserve a 10 star for his excellent work..
This app solves a very real problem., before using Mergify, we were manually checking for duplicate shipments and sometimes missing them. Now we can quickly find orders going to the same customer or address and merge them without the extra hassle.
Thanks so much to Mohammed for the amazing help, he really fixed my issue quickly!
bad
Sorry to hear your experience was bad. We weren’t able to identify the issue from the review alone, and we didn’t see any errors on our side. Mergify is designed for stores that need to merge eligible orders based on their settings, so if your workflow didn’t require merging (or the setup wasn’t aligned), it may not have been a good fit. We’ve reached out to help. Please reply so we can review your setup together, and if we resolve it, we’d appreciate it if you’d consider updating your review.
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