Polish Pickup review for Mergify: Combine, Merge Orders

2 / 5

May 16, 2024

App works well for us, however communication/customer service is absolutely horrendous. Twice now I've waited several days, I think a week one time, for a response or solution. I've emailed and I've used their chat on the app. Crickets.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Hi Thanks for your feedback. We're happy Mergify works well. I'm sorry for the poor support experience. We're answering merchant questions, helping them set up Mergify for their stores, and adding features per their request. We always try to be better.

Mergify: Combine, Merge Orders for Shopify
Mergify: Combine, Merge Orders
4.5 star
46 reviews

Merge Shopify Orders | Mergify App for Smart Fulfillment

Developer
Shopify App Store