All reviews

Rating Breakdown

  • 5
    82% (79 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    3% (3 ratings)
  • 1
    10% (10 ratings)

Reviews with Text

  • 98% (95)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2025

Fantastic tool. We installed Mergify right before the holidays and it handled a large number of orders flawlessly. Our team was already stretched, and this really helped us cut down on repetitive tasks and manual checks. We'll be keeping it long-term for sure.

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, We’re so glad to hear Mergify made a difference during the holiday rush! It's designed to take the pressure off teams during high-volume periods, and it's fantastic to know it delivered when you needed it most. Thanks for trusting us — we’re here for the long haul! Mergify Support Team

5 / 5 Share

June 26, 2025

I run a small handmade products store and every shipping cost matters. Mergify has helped me save significantly by grouping orders automatically. Even better, my customers love that they receive everything in one package. It's improved our reviews!

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you for the kind words! It means a lot to us that Mergify is making a difference for your handmade store. Helping merchants save money and improve customer satisfaction is exactly what we aim for. We’re excited to keep supporting you as your business grows! Mergify Support Team

5 / 5 Share

June 24, 2025

We love how Mergify doesn’t just blindly merge orders — it actually gives us control. You can decide how long to wait between orders, which customers are eligible, and more. It’s smart automation, not just automation for the sake of it. Worth every penny

Using app

15 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi there, We're so happy to hear that Mergify is delivering the kind of smart automation your team needs! Giving you full control over the merge logic was a top priority for us, so it’s great to know it's adding real value. Thanks for being part of the Mergify community! Best, Mergify Support Team

5 / 5 Share

June 12, 2025

Honestly, I was expecting to run into bugs, but Mergify has been incredibly stable. No hiccups so far and the interface is clean and simple. Great support too — they helped us understand how to fine-tune the settings for our store’s workflow.

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you for the wonderful review! We understand that new apps can come with uncertainty, so we're glad to hear Mergify has exceeded expectations. Our team is always here to help you make the most of it — thanks for trusting us! Best, Mergify Support Team

5 / 5 Share

June 12, 2025

Mergify is now a core part of how we manage our order fulfillment. We get tons of add-on orders after customers check out, and this app makes it easy to combine everything and ship it all at once. It’s saving us real money and reducing confusion.

Using app

2 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi there, Thank you! It’s great to see Mergify making a real impact in your day-to-day operations. We built it for exactly this kind of flexibility — and we’re thrilled it’s saving you both time and money. Always here if you need anything! Best, Mergify Support Team

5 / 5 Share

May 26, 2025

Had a network issue that broke Mergify’s integration. Initially, support was slow, but when they finally replied, they stayed late to troubleshoot. Fixed everything in 2 days. Give them a chance—they’re human!

Using app

18 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Thank you for your honest and understanding review. We're truly sorry for the initial delay in support, but we're glad we could resolve the issue quickly once we connected. Your patience and kind words mean a lot — and you're absolutely right, we're human and always striving to do better. We're grateful you gave us the chance to make it right! Best, Mergify Support Team

5 / 5 Share

May 23, 2025

The best part about Mergify is how hands-off it is. Once you set up your automation rules, it quietly does its job in the background. It doesn’t interfere with our normal fulfillment process or mess with inventory counts. It’s been a very reliable tool.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thank you for the kind words! We're so glad to hear that Mergify has been a reliable, behind-the-scenes helper for your team. Our goal is to make automation seamless and non-intrusive, so it’s great to know it’s working exactly that way for you. If you ever have feedback or new ideas, we’re all ears! Best, Mergify Support Team

5 / 5 Share

May 8, 2025

Highly customizable and reliable. Our inventory and sales data remain accurate even after merging orders.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you for the fantastic review! Ensuring your inventory and sales data stay accurate after merging is one of our top priorities, so it's great to know that's working well for your team. We truly appreciate your support! Best, Mergify Support Team

5 / 5 Share

May 7, 2025

We’ve saved hundreds of dollars already thanks to Mergify! The automated rules feature is fantastic.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you for the amazing review! It’s great to know you're finding the automated rules feature valuable. If you ever have questions or ideas on how we can make it even better, we're always here to listen. Thanks again for being a part of the Mergify community! Bests, Mergify Support Team

5 / 5 Share

April 29, 2025

Mergify has saved us so much on shipping costs! The manual and automatic merging options are super flexible and easy to use

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the kind words! We're thrilled to hear that Mergify has helped you save on shipping costs and that you're finding the merging options easy and flexible to use. It means a lot to us to know we're making a real difference for your business. If you ever have questions or suggestions, you can always contact our support team. Thanks again for being part of the Mergify family! Warmly, Mergify Support Team

5 / 5 Share

April 22, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Set up personalized rules to automatically merge orders based on criteria like shipping address, item type, or order value. This minimizes manual effort and ensures efficiency.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for highlighting Mergify’s personalized rules feature! 🌟 Reducing manual effort while maintaining efficiency is what we strive for. If you ever need help setting up new rules or optimizing your workflow, don't hesitate to reach out. We're here to ensure your experience is top-notch! 🚛💡

5 / 5 Share

Dec. 8, 2024

The merging suggestions feature is fantastic! Mergify automatically suggests orders to combine, and I can customize the process to suit our needs.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're so glad to hear that you're loving the merging suggestions feature! If you ever have questions or ideas for improvement, we're just a message away. Happy merging! 🚀✨

5 / 5 Share

Dec. 8, 2024

Mergify has helped us reduce shipping costs significantly by merging orders. We love that we can manually select which orders to combine or automate the process with custom rules. It’s a huge time-saver and allows us to pass on savings to our customers.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! 🌟 Your feedback about both manual and automated options is incredibly encouraging—our goal is to make your workflow as seamless as possible. If you ever need assistance or have suggestions, feel free to reach out. We're here to help! 🚀

5 / 5 Share

June 21, 2025

Incredible! This showcases Mergify potential to streamline operations. The practicality and efficiency make it a must-have. Five stars without a doubt!

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🌟 Your five-star rating means the world to us! If you ever need further assistance or have suggestions for improvement, we're always here to help. Thanks again for your support! 🚀✨

5 / 5 Share

Jan. 4, 2024

We used this app for only about 2 months and I want to say that the app is very good. Support is maybe a 4 out of 5 just for reaction time. Once in touch the support was quality. We made a change to our order flow that eliminated the need for the merge but I can say that if I would have found this app sooner it would have saved me a lot of time and money.

Store

CUDDLY

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the positive review! You guys are doing a great job in CUDDLY. We are proud to be part of your journey.

5 / 5 Share

Aug. 30, 2023

Edit: Issue with this app was on my network side, after their support reached out to me they help me figure out the issue. Great app and support highly recommend!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review. We're proud to offer the best we can and to be part of your journey.

5 / 5 Share

April 30, 2023

Great support. Very responsive to our concerns and even went above and beyond to fix/add features that we needed.

Using app

25 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your kindness. We are more than happy to hear that we have been a help to your business!

5 / 5 Share

March 31, 2022

I really appreciate the customer support! We already had a few errors when merging our orders, but after we addressed them, they were able to fix the issues super quickly and the problems haven't happened since. I can recommend this app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review. We want to make this app perfect, so we appreciate all the suggestions and feedback we get from users. With your help, we were able to fix a problem in the app and add a new feature regarding combining discount codes! Happy merging!