BestChat: AI Chatbot+Live Chat
Increase Sales and Support with Live Chat and AI Chatbots.
Rating
4.7
feedback
151
chart
#1,789
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
39%
-
Less than a day
32%
-
Less than a month
36%
-
Less than a year
21%
-
More than a year
3%
Reviews Summary
The BestChat: AI Chatbot+Live Chat app has received overwhelmingly positive reviews from users. Many users appreciate the AI feature, noting its accuracy in recommending products and providing responses to customer queries. The app is praised for its ease of use, customization options, and time-saving capabilities. Users also value the app's ability to enhance customer interactions and improve customer service. However, some users have mentioned issues with the AI being slow or making occasional errors. Additionally, a few users have raised concerns about the lack of responsiveness from customer service and the need for improvements in multilanguage support and chat app functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 27, 2025
May 17, 2025
The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions
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