BestChat: Live Chat & Chatbot
Increase Sales & Support with Smart Live Chat and AI...
Rating
4.7
feedback
178
chart
#1,376
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
12%
-
Less than a month
22%
-
Less than a year
54%
-
More than a year
3%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its accuracy in recommending products, responsiveness, ease of use, and helpful AI capabilities. Users appreciate the app's ability to direct customers to the right pages and provide valuable assistance. However, some users have mentioned issues with the AI being slow, glitches in multilanguage support, and difficulties in integrating with other chat tools. Overall, the app is highly recommended for its user-friendly interface, customer service, and effectiveness in enhancing customer experience and sales. Themes found in the reviews include accuracy in product recommendations, ease of use, responsiveness, multilanguage support challenges, AI capabilities, and customer service excellence.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
Semplicissima da installare. Il Bot impara a memoria tutto il sito (870 pagine) in pochi secondi. E gestisce in totale autonomia i clienti. Lasciando a me il tempo di evadere gli ordini. Cercavo proprio questo. Un Bot che facesse tutto, sponsorizzazione, risposta alle domande (anche le più complesse), marketing, follow up. E lo fa attraverso tutti i sistemi di chat più diffusi
Nov. 18, 2024
Seems good so far not much use on mobiles to change settings hence the 3 stars
Nov. 14, 2024
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