BestChat: AI Chatbot+Live Chat
Increase Sales and Support with Live Chat and AI Chatbots.
Rating
4.7
feedback
142
chart
#1,983
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
-
Less than a day
24%
-
Less than a month
22%
-
Less than a year
18%
-
More than a year
4%
Reviews Summary
The BestChat: AI Chatbot+Live Chat app has received overwhelmingly positive reviews from users. Many appreciate the ease of setup, the effectiveness of the AI in learning and responding to customer queries, and the time-saving features it offers. Users have highlighted the app's ability to recommend products accurately, its user-friendly interface, and the positive impact it has had on customer interactions. However, some users have mentioned minor issues such as the lack of customization options, slow AI responses, and difficulties with multilanguage support. Customer service responsiveness has also been a concern for a few users.
Highlights
Review RSS Feed
All reviews
Dec. 20, 2025
It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.
July 21, 2025
Hi Stockodea,Your feedback is like a sunshine on a cloudy day! ☀️
July 3, 2025
Setting up was smooth and the features are great! I'm trying it out and I believe this app will help my store drive in sales. So far, no complaints! :)
Dear Go Fishing Men, thanks for sharing your experience! We value your feedback and will keep improving for your success.
June 27, 2025
I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.
Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the app adapts fast and eases your workload. Thanks for trusting us!
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