All reviews

Rating Breakdown

  • 5
    67% (22 ratings)
  • 4
    15% (5 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (5 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 5, 2022

In your app description, you write you can Source & Import any product from AliExpress & 1688 with One-click publishing to Shopify. that's not true you don't have the ability to add products from 1688 so don't write it in the description,worst app ever don't install it

Using app

23 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Dear shop owner of YOGADEPT Thank you so much for your review. We're so honored to be part of your dropshipping journey. Our app indeed has this function of sourcing&importing products from AliExpress&1688 with One-click publishing to Shopify sotre.May I have your e-mail or other cotact? Then our customer service will assist you to proceed to the next step .We will do our best to support your business.Looking forward to your response.Thanks in advance.

5 / 5 Share

May 28, 2022

Great customer service! Nime and Sisley in particular have been awesome to work with and have had my back on multiple occasions. They are always quick to reply, and often go above and beyond when needed. It's been great to have their support.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2022

Topdser very professional, quick solutions to problems are found and questions are always answered. Recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 23, 2021

WARNING ! If i could give this APP a Zero star i would! Horrible APP. This APP sent fulfillment cancellations to all my existing suppliers with outstanding orders making me have to manually fulfill the orders. And when i placed an order with them, it deleted the item from all sales Chanel. DO NOT INSTALL THIS APP!!!! DO NOT INSTALL THIS APP! OMG!!! What a pain to fix all the problems it caused. I bet all those 5 star reviews are fake.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Dear shop owner of Kate McEnroe New York, Thank you so much for your review. We're so honored to be part of your dropshipping journey. We are very sorry for the questions you ask. We have repaired this problem in time, and it will no longer perform any cancellation operations on your order. You can use BestDealer safely. I hope we can still have opportunities for cooperation in the future. Thanks in advance!

5 / 5 Share

Jan. 22, 2021

Amazing support, gave me 30 days free trial of their paid package! They are available in skype and answer quickly

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Sara Today, thanks for sharing your opinion! We're always happy to help whenever you need it! Please don't hesitate to reach out to us on Skype or at [email protected] if you ever need any help! Thank you for choosing BestDealer!

1 / 5 Share

Dec. 24, 2020

I had good expectations regarding this app. Unfortunately the reality hit me in the face. I sell a lot of different products and half of the time there were troubles, shipping was more expensive and the parcel was locked until I accept, or the shopping they purposed is not available. And 1 week after the order the product was not gone yet... And when you tell them the struggle you are going through they just say "please wait patiently". It should be 8-12 days delivery it's more 8 to 12 days to ship... Oh I also forgot that the tracking number often change which make customer contact you because they don't see any update... I lost 200usd if you calculate the money i had to refund or the product they refused to take. Plus the subscription I paid, for the sourcing, even if it was not available half the time. Only good point is the customer service is fast to answer. Honestly I was wondering why it was not famous, kind of an agent but without moq ? Now I understand, it wasting your time, money and energy.

Using app

About 2 months

Total reviews

7

Average rating

3.1

Developer Reply

Dear shop owner of Ambiance Cosy, Thank you so much for your review. We're so honored to be part of your dropshipping journey. We have cooperated with a more professional technical team and become BestDealer. We have completed optimizations for a series of problems. We also have a better logistics team and service team. I believe that we will give you a good experience from the use of the platform to the proper placement of the order. If there are any problems, we will also have an efficient after-sales team to serve you. Please feel free to cooperate with us. I believe that all problems will be solved. Welcome to join us!

5 / 5 Share

Nov. 6, 2020

This app really solves the problem we were are facing with long delivery times. The team is very responsive!

Using app

3 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi MyHackerTech, Thank you so much for this outstanding 5-star review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us. Thanks, Team Topdser!

1 / 5 Share

Sept. 17, 2020

I am dealing with many dropshipping companies, but this is the worst company I have ever dealt with. Poor customer support Poor handling of goods delayed delivery Can't redirect the parcel, in case you need to refund your customer for late delivery. and there is no response from Topdser about the delivery update. If you are serious about your dropshipping business. Stay away from these people.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi shop owner of Terakart, Thank you so much for your review. We're so honored to be part of your dropshipping journey. We are sorry for the bad experience, we have cooperated with professional technical team and successfully upgraded to "BestDealer". I believe that our stable shipping methods and high-quality product will not let you down again. Hope we can have the opportunity to continue cooperation in the future. Thanks in advance!

4 / 5 Share

July 27, 2020

Easy to use quickly add merchandise to your online store and start making cash! Have fun looking for the next big product to sell.

Using app

3 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi Presidential Brand (R), Thank you so much for your review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us. Thanks, Team Topdser!

4 / 5 Share

July 20, 2020

With this app you can narrow down search results with its various filters. Helpful and response support team. Recommended!

Using app

4 months

Total reviews

22

Average rating

4.7

Developer Reply

Hi StoreFour, Thank you so much for your review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us. Thanks, Team Topdser!

5 / 5 Share

June 25, 2020

This app is 100 times much better than Oberlo and Dropified. With this app the orders are placed in just seconds using the Aliexpress API instead of minutes using a Chrome extension like the other apps, which btw are much more expensive. For stores that dropship from Aliexpress and CJ Dropshipping this is highly recommended.

Using app

About 14 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2020

Topdser makes it easy for shop owners to have multiple accounts I can contact the supplier before adding product to my store. Chrome Extension is good too.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2020

So far so good pretty easy to use, the spy tool is very useful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sunshine Apparel, Thank you so much for this outstanding 5-star review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us. Thanks, Team Topdser!