BestDealer Dropshipping&Brand
Source→Inspect→Brand→Ship | No MOQ Sourcing&Fulfillment
Rating
4.4
feedback
33
chart
#4,343
All reviews
Review RSS Feed
Oct. 10, 2024
Your agents are very slow in providing service. Your products are too expensive, and the delivery time is simply unacceptable.
Dear Customer, Thank you for your feedback. We're dedicated to providing efficient service, competitive pricing, and timely delivery. We're sorry to hear that your recent experience didn't meet your expectations. We're actively working to improve our customer service response times. Our team will reach out shortly to offer the best product recommendations and address any concerns you may have. We value your opinion and are committed to enhancing your experience with us. If you have any immediate concerns, please feel free to contact our agents directly for swift assistance. Best regards,
June 5, 2022
In your app description, you write you can Source & Import any product from AliExpress & 1688 with One-click publishing to Shopify. that's not true you don't have the ability to add products from 1688 so don't write it in the description,worst app ever don't install it
Dear shop owner of YOGADEPT Thank you so much for your review. We're so honored to be part of your dropshipping journey. Our app indeed has this function of sourcing&importing products from AliExpress&1688 with One-click publishing to Shopify sotre.May I have your e-mail or other cotact? Then our customer service will assist you to proceed to the next step .We will do our best to support your business.Looking forward to your response.Thanks in advance.
Dec. 23, 2021
WARNING ! If i could give this APP a Zero star i would! Horrible APP. This APP sent fulfillment cancellations to all my existing suppliers with outstanding orders making me have to manually fulfill the orders. And when i placed an order with them, it deleted the item from all sales Chanel. DO NOT INSTALL THIS APP!!!! DO NOT INSTALL THIS APP! OMG!!! What a pain to fix all the problems it caused. I bet all those 5 star reviews are fake.
Dear shop owner of Kate McEnroe New York, Thank you so much for your review. We're so honored to be part of your dropshipping journey. We are very sorry for the questions you ask. We have repaired this problem in time, and it will no longer perform any cancellation operations on your order. You can use BestDealer safely. I hope we can still have opportunities for cooperation in the future. Thanks in advance!
Dec. 24, 2020
I had good expectations regarding this app. Unfortunately the reality hit me in the face. I sell a lot of different products and half of the time there were troubles, shipping was more expensive and the parcel was locked until I accept, or the shopping they purposed is not available. And 1 week after the order the product was not gone yet... And when you tell them the struggle you are going through they just say "please wait patiently". It should be 8-12 days delivery it's more 8 to 12 days to ship... Oh I also forgot that the tracking number often change which make customer contact you because they don't see any update... I lost 200usd if you calculate the money i had to refund or the product they refused to take. Plus the subscription I paid, for the sourcing, even if it was not available half the time. Only good point is the customer service is fast to answer. Honestly I was wondering why it was not famous, kind of an agent but without moq ? Now I understand, it wasting your time, money and energy.
Dear shop owner of Ambiance Cosy, Thank you so much for your review. We're so honored to be part of your dropshipping journey. We have cooperated with a more professional technical team and become BestDealer. We have completed optimizations for a series of problems. We also have a better logistics team and service team. I believe that we will give you a good experience from the use of the platform to the proper placement of the order. If there are any problems, we will also have an efficient after-sales team to serve you. Please feel free to cooperate with us. I believe that all problems will be solved. Welcome to join us!
Sept. 17, 2020
I am dealing with many dropshipping companies, but this is the worst company I have ever dealt with. Poor customer support Poor handling of goods delayed delivery Can't redirect the parcel, in case you need to refund your customer for late delivery. and there is no response from Topdser about the delivery update. If you are serious about your dropshipping business. Stay away from these people.
Hi shop owner of Terakart, Thank you so much for your review. We're so honored to be part of your dropshipping journey. We are sorry for the bad experience, we have cooperated with professional technical team and successfully upgraded to "BestDealer". I believe that our stable shipping methods and high-quality product will not let you down again. Hope we can have the opportunity to continue cooperation in the future. Thanks in advance!