Zotabox Contact Form Builder
Reliable Multi-field Contact Forms for E-commerce by Zotabox
Rating
4.7
feedback
846
chart
#8,233
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
1%
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Less than a year
3%
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More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed. Some users appreciate the ease of use, customization options, and functionality of the app, especially for email marketing and contact forms. They find it helpful in driving traffic to their online stores and appreciate the free features provided. However, there are several negative reviews highlighting issues with customer support, pricing structures, limits on impressions, and sudden requests for payment after using the app for a while. Some users also experienced technical issues like slow loading times and spam after using the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 9, 2023
despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.
Hi Marina, You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display again if you enter your email - to avoid annoying your customers. You blocked us after contacting our customer support this last time. We were always willing to support you. I noticed the last time you contacted our customer support, NONE of your tools were turned ON - that might be the problem, but unfortunately you blocked us before we could reply to you. We wish you the best with your online business.
Oct. 25, 2023
How do I get in contact with you? Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week. There is no means to get in contact with support anymore, only an FAQ page?
Hi, we have replied to all of your emails within minutes (like this review response). We have given you screenshots of your contact forms working on your website. We recommend trying in PRIVATE browser to avoid browser cache on your browser. Please take our recommendation. Thanks
Sept. 28, 2021
What. $12.99 per month and they set a limit on how many impressions there are on your website? Then they tell you to upgrade.
Nov. 3, 2020
I like the app it's really cool the customisation allow my customers to fill comfortable and right at home great app
Thank you very much for your kind review. We hope you enjoy your Zotabox tools.
Oct. 9, 2020
great app. enjoyed the seemless integration with other functionalities regards email marketing to mention a few
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