Zotabox Contact Form Builder
Reliable Multi-field Contact Forms for E-commerce by Zotabox
Rating
4.6
feedback
133
chart
#868
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
18%
-
Less than a month
15%
-
Less than a year
17%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are quite mixed. Positive aspects include ease of use, responsive support team, powerful functions, and seamless integration with other functionalities like email marketing. Users appreciate the app for creating beautiful contact forms, providing customization options, and helping drive traffic to their stores. However, negative aspects mentioned in the reviews include difficulties in setting up the app, issues with customer support responsiveness, unexpected fees, limitations on website impressions, and problems with the free version not saving custom updates. Some users also expressed frustration with the pricing structure and lack of communication from the support team.
Highlights
Review RSS Feed
All reviews
March 17, 2025
Very easy to use and super responsive support team!
Hello Richard, Thank you so much for your kind words and support! It’s been a pleasure chatting with you, and we hope our smart tools can boost your business big time. Your Triplett mechanic shop has so many great building products—we love it truly! ❤️ All the best, Zotabox Team
March 2, 2025
setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.
Hello John, Thank you for your feedback! We truly apologize for the setup difficulties. You shouldn’t need to sign in repeatedly via the Shopify admin panel, you will stay signed in once you have logged in to your Shopify admin account. And we’re improving the save button for better clarity. I noticed your Contact Form is still active and working well. Our 24/7 support team has emailed you to address everything—we’d love to resolve this for you as soon as possible! All the best, Manuel Zotabox Team
Jan. 25, 2025
Great product!
Hi Trevor, Thank you for taking the time to leave a review for our Contact Form app. I’m glad to know that you think the app is great —it means a lot to us! However, I noticed you gave us 3 stars, and I’d really appreciate it if you could share a bit more about your unsatisfied experience. Is there anything we can do to make Zotabox even better for you? Your thorough feedback would help our team improve and we truly cherish your partnership with us! All the best, Zotabox team
Jan. 7, 2025
Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.
Hi Mohit, Thank you so much for your amazing feedback! Knowing that the plugin and our support team have met your expectations means a lot to us! We’re committed to helping businesses like yours thrive, and we’re always here to support you! Warmest regards, Manuel
Nov. 11, 2024
I can not open this app and want to get help from you, but no one responded. You just keep deducting fees, but users can't get any help from you. Now the app can't be used at all, so I have to remove it, and the money has been paid for nothing. I am very angry.
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