Zotabox Contact Form Builder

Hi Marina, You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display again if you enter your email - to avoid annoying your customers. You blocked us after contacting our customer support this last time. We were always willing to support you. I noticed the last time you contacted our customer support, NONE of your tools were turned ON - that might be the problem, but unfortunately you blocked us before we could reply to you. We wish you the best with your online business.

Hi, we responded via email to your query immediately but wanted to answer here as well to not mislead other merchants. The file that you wanted to minimize only takes 95ms. to load and loads AFTER your website loads (not affecting your visitors experience of your website). We can not minimize certain files or it will affect our tools performance on your website. This FAQ will also help other merchants who are concerned about website loading speed. https://info.zotabox.com/ufaqs/will-zotabox-affect-my-site-speed/

Hi, Zotabox has no power to charge merchants without their permission. Also Shopify bills merchants on our behalf (after the merchant has given their permission to be automatically charged at the end of the trial period). That said, we have a very liberal refund policy that if anyone feels they shouldn't have paid we offer a full refund of their last payment. We have just given you a full refund. What issues did you have with 'ip addresses'? We have not heard of this before with 10,000's of merchants. You can contact us directly at [email protected] and we can resolve this issue for you. We see you are a long time customer of Zotabox and we hope our tools have resulted in sales for your store (and money in your pocket). We hope you will update your review to not mislead other merchants. We wish you the best with your online store. Thank you