Zotabox Contact Form Builder
Multi-field contact forms for customer service that load fast
Rating
4.6
feedback
129
chart
#864
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
19%
-
Less than a month
16%
-
Less than a year
18%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the ease of use and the responsive support team. The app is praised for its functionality in improving customer service and email integrations. Users also like the customization options and the seamless integration with other functionalities. However, there are negative aspects highlighted as well. Some users find the setup process to be cumbersome and frustrating, with issues like constant sign-ins and lack of indication for saved work. There are complaints about the pricing structure, with users feeling that they are being charged unfairly for additional features or experiencing issues with payments and support.
Highlights
Review RSS Feed
All reviews
March 17, 2025
Very easy to use and super responsive support team!
Hello Richard, Thank you so much for your kind words and support! It’s been a pleasure chatting with you, and we hope our smart tools can boost your business big time. Your Triplett mechanic shop has so many great building products—we love it truly! ❤️ All the best, Zotabox Team
March 2, 2025
setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.
Hello John, Thank you for your feedback! We truly apologize for the setup difficulties. You shouldn’t need to sign in repeatedly via the Shopify admin panel, you will stay signed in once you have logged in to your Shopify admin account. And we’re improving the save button for better clarity. I noticed your Contact Form is still active and working well. Our 24/7 support team has emailed you to address everything—we’d love to resolve this for you as soon as possible! All the best, Manuel Zotabox Team
Jan. 25, 2025
Great product!
Hi Trevor, Thank you for taking the time to leave a review for our Contact Form app. I’m glad to know that you think the app is great —it means a lot to us! However, I noticed you gave us 3 stars, and I’d really appreciate it if you could share a bit more about your unsatisfied experience. Is there anything we can do to make Zotabox even better for you? Your thorough feedback would help our team improve and we truly cherish your partnership with us! All the best, Zotabox team
Jan. 7, 2025
Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.
Hi Mohit, Thank you so much for your amazing feedback! Knowing that the plugin and our support team have met your expectations means a lot to us! We’re committed to helping businesses like yours thrive, and we’re always here to support you! Warmest regards, Manuel
Nov. 11, 2024
I can not open this app and want to get help from you, but no one responded. You just keep deducting fees, but users can't get any help from you. Now the app can't be used at all, so I have to remove it, and the money has been paid for nothing. I am very angry.
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