Zotabox Contact Form Builder
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. Positive aspects highlighted by users include fast and helpful customer support, ease of use, powerful functions, and seamless integration with other functionalities like email marketing. Users appreciate the app for its ability to create beautiful contact forms, provide various customization options, and improve customer service. On the other hand, negative feedback revolves around issues with app setup, lack of responsiveness from customer support, unexpected fees, limitations on free features, and concerns about pricing structure. Some users also mentioned problems with app functionality, such as loading time and email notifications not working properly.
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Very fast & helpful response at sorting out an issue. Thankyou.
Very easy to use and super responsive support team!
Hello Richard, Thank you so much for your kind words and support! It’s been a pleasure chatting with you, and we hope our smart tools can boost your business big time. Your Triplett mechanic shop has so many great building products—we love it truly! ❤️ All the best, Zotabox Team
setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.
Hello John, Thank you for your feedback! We truly apologize for the setup difficulties. You shouldn’t need to sign in repeatedly via the Shopify admin panel, you will stay signed in once you have logged in to your Shopify admin account. And we’re improving the save button for better clarity. I noticed your Contact Form is still active and working well. Our 24/7 support team has emailed you to address everything—we’d love to resolve this for you as soon as possible! All the best, Manuel Zotabox Team
Great product!
Hi Trevor, Thank you for taking the time to leave a review for our Contact Form app. I’m glad to know that you think the app is great —it means a lot to us! However, I noticed you gave us 3 stars, and I’d really appreciate it if you could share a bit more about your unsatisfied experience. Is there anything we can do to make Zotabox even better for you? Your thorough feedback would help our team improve and we truly cherish your partnership with us! All the best, Zotabox team
Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.
Hi Mohit, Thank you so much for your amazing feedback! Knowing that the plugin and our support team have met your expectations means a lot to us! We’re committed to helping businesses like yours thrive, and we’re always here to support you! Warmest regards, Manuel
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