smart pattern making review for Zotabox Contact Form Builder
June 16, 2020
We have used this app for more than a year already and we will stop using this app due to their pricing structure as they want us to pay them more money for the traffic we are paying to get so hard and not for the usage of the actual contact form which is crazy. None of the traffic we have received has used a single contact form and they want us to pay them more money aside from the regular subscription we are paying that is a ripoff. Store owners beware of this app. Their pricing structure is not based on usage even if no one used your contact form they will ask you for more money as they did with the emails they sent to us.
We are sorry you are unhappy with our clear pricing structure. Our pricing is based on website visits (not tool impressions or clicks). We are very upfront about our pricing and have not changed it in 5 years. You said yourself you have used our app for 1 year with no prior issues. We see you created 10 individual contact forms to use on your website (part of our service). It is very common to base app fees on site visits (because it is easy to compare with Google Analytics) We offered you 100,000 monthly visits for $29.99/month (save additional 30% if you pay yearly) but you told us to refund your previous payment. For your information, IF you upgraded to the new custom plan offered you would get an automatic credit for unused part of your current yearly plan. We will cancel your Zotabox account as requested in your first email and refund your last payment. We wish you the best with your online store. (if you change your mind, your Zotabox settings will be saved for future use).
Reliable Multi-field Contact Forms for E-commerce by Zotabox