Better Shipping for Shopify
Developer
View on App Store

Rating

4.4

feedback

169

Reviews

chart

#1,224

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    37%
  • More than a year
    37%

Reviews Summary

The Better Shipping app has received overwhelmingly positive reviews from users who praise its functionality and customer support. Users appreciate the app's ability to handle complex shipping rules, provide seamless checkout experiences, and offer prompt and helpful customer service. Peter and Jess, the support team, are highlighted for their quick responses, detailed guidance, and willingness to assist with setup and customization. The app is commended for solving various shipping issues, including setting up tiered shipping rates, managing international shipping requirements, and restricting shipping to specific locations. Users also mention the app's user-friendly interface and the team's dedication to resolving issues efficiently.

Highlights

Positive customer support experience
Effective handling of complex shipping rules
Seamless checkout process
User-friendly interface
Prompt and detailed guidance

Rating Breakdown

  • 5
    76% (128 ratings)
  • 4
    7% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    3% (5 ratings)
  • 1
    12% (21 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2024

I have been using this app for the last few years and have found the support and responsiveness to be fantastic!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

10/10 would recommend. Better Shipping has been such a great app choice and the team are fantastic. We needed to change our shipping process and Peter and the team were readily at hand to help us. We have over 7000 products and they have been so kind, even testing things for us. Anyone who is considering using this app I would highly urge them to consider it!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

5 out of 5 stars . The service I received was amazing, it’s makes our check out seamless and it’s so easy to use

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Peter and Jess are the BEST. Better Shipping app does exactly what the description states and more. I'm not an computer expert so I had a lot of questions. Peter and Jess helped me and actually they set up the shipping on my website. They provided diagrams so I could see what they were talking about. FAST response usually less than 24 hours to ALL my emails/questions. Prior to going with Better Shipping I reviewed other shipping apps and I'm glad I went with Better Shipping. I HIGHLY RECOMMEND Better Shipping app for ALL your shipping needs.

Store

1UWish4

Using app

12 months

Total reviews

2

Average rating

5.0

All reviews

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