BS ‑ Better Shipping for Shopify

BS ‑ Better Shipping

Better Shipping App for Shopify | Custom Shipping Rates

Developer
View on App Store

Rating

4.8

feedback

87

Reviews

chart

#1,099

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    40%
  • Less than a year
    25%
  • More than a year
    28%

Reviews Summary

The reviews for the Better Shipping app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick responses, knowledgeable staff, and efficient problem-solving abilities of the support team members, such as Jess and Peter. The app itself was commended for its functionality in managing complex shipping requirements, including setting up per-product shipping, tiered shipping rates, and restrictions based on locations. Users found the app easy to use and customizable to suit their specific needs, making it a valuable tool for their Shopify stores. However, there was one negative review mentioning difficulties in configuring shipping rules without a bulk upload function, which led to frustration for the user.

Highlights

Excellent customer service and support
Functionality for managing complex shipping requirements
Ease of use and customization
Negative feedback on lack of bulk upload function for shipping rules
Efficient problem-solving abilities of support team

Rating Breakdown

  • 5
    87% (76 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 100% (87)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

10/10 experience with the Better Shipping team. They have fully thought out app and a quick response support team via email. Would recommend it for any company working with Shopify or freelancer seeking to meet the client complex needs

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 3, 2025

Great app we have used for many years now cant fault it, and support is second to none,

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 2, 2025

spot on customer service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

A fantastic solution! Works wonderfully, and the support is excellent! Kudos to the team, and keep up the good work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I needed help during the configuration since we only want to ship to specific zips in Germany. Now everything works! Jess did a great support job! Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

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