Rating

4.7

feedback

87

Reviews

chart

#3,450

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    40%
  • Less than a year
    24%
  • More than a year
    29%

Reviews Summary

The Better Shipping app has received overwhelmingly positive reviews from ecommerce merchants using it on their Shopify stores. Users praise the app for its excellent customer service, quick response times, and knowledgeable support team. Many reviewers highlight the app's ability to handle complex shipping scenarios, such as setting up per-product shipping rules and restricting shipping to specific locations. The support team, including individuals like Peter and Jess, is commended for their prompt assistance and guidance through the setup process. Users also appreciate the app's ease of use, customization options, and the way it addresses their unique shipping needs. However, there is one negative review mentioning difficulties in configuring shipping rules and a lack of bulk upload function.

Highlights

Excellent customer service and quick response times
Ability to handle complex shipping scenarios
Ease of use and customization options
Positive feedback on support team members like Peter and Jess
One negative review mentioning difficulties in configuring shipping rules and a lack of bulk upload function

Rating Breakdown

  • 5
    86% (75 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 100% (86)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

10/10 experience with the Better Shipping team. They have fully thought out app and a quick response support team via email. Would recommend it for any company working with Shopify or freelancer seeking to meet the client complex needs

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 3, 2025

Great app we have used for many years now cant fault it, and support is second to none,

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2025

spot on customer service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

A fantastic solution! Works wonderfully, and the support is excellent! Kudos to the team, and keep up the good work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I needed help during the configuration since we only want to ship to specific zips in Germany. Now everything works! Jess did a great support job! Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

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