Rating

4.7

feedback

86

Reviews

chart

#1,505

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    41%
  • Less than a year
    26%
  • More than a year
    28%

Reviews Summary

The reviews for the Better Shipping app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team, particularly mentioning individuals like Jess and Peter. Users appreciate the app's functionality in setting up complex shipping rules, including per-product shipping and specific location restrictions. The quick responses, detailed instructions, and willingness to assist with customization have been highlighted as key strengths of the app. However, there was one negative review mentioning difficulties in configuring shipping rules without a bulk upload function.

Highlights

Excellent customer service and support
Functionality for setting up complex shipping rules
Quick responses and detailed instructions
Customization assistance
Negative feedback on lack of bulk upload function

Rating Breakdown

  • 5
    87% (75 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 100% (86)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

10/10 experience with the Better Shipping team. They have fully thought out app and a quick response support team via email. Would recommend it for any company working with Shopify or freelancer seeking to meet the client complex needs

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 3, 2025

Great app we have used for many years now cant fault it, and support is second to none,

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2025

spot on customer service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

A fantastic solution! Works wonderfully, and the support is excellent! Kudos to the team, and keep up the good work!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I needed help during the configuration since we only want to ship to specific zips in Germany. Now everything works! Jess did a great support job! Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

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