Better Shipping for Shopify

Better Shipping

Better Shipping App for Shopify | Custom Shipping Rates

Developer
View on App Store

Rating

4.5

feedback

168

Reviews

chart

#1,261

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    20%
  • Less than a year
    36%
  • More than a year
    37%

Reviews Summary

The Better Shipping app has received overwhelmingly positive reviews from users, with many praising its functionality and customer support. Users appreciate the app's ability to handle complex shipping rules and processes seamlessly. The customer service team, particularly Peter and Jess, has been highlighted for their quick responses, helpful guidance, and willingness to assist with setup and customization. Users also value the app's ease of use, prompt support, and effectiveness in managing various shipping requirements. However, there are a few users who found the setup process challenging and suggested improvements in terms of intuitiveness and pricing. Overall, Better Shipping is highly recommended for its robust features and excellent customer service.

Highlights

Positive customer service experience and quick support from Peter and Jess
App's ability to handle complex shipping rules effectively
Ease of use and seamless setup process
Suggestions for improvements in setup intuitiveness and pricing

Rating Breakdown

  • 5
    76% (127 ratings)
  • 4
    7% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    3% (5 ratings)
  • 1
    12% (21 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2024

We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

10/10 would recommend. Better Shipping has been such a great app choice and the team are fantastic. We needed to change our shipping process and Peter and the team were readily at hand to help us. We have over 7000 products and they have been so kind, even testing things for us. Anyone who is considering using this app I would highly urge them to consider it!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

5 out of 5 stars . The service I received was amazing, it’s makes our check out seamless and it’s so easy to use

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Peter and Jess are the BEST. Better Shipping app does exactly what the description states and more. I'm not an computer expert so I had a lot of questions. Peter and Jess helped me and actually they set up the shipping on my website. They provided diagrams so I could see what they were talking about. FAST response usually less than 24 hours to ALL my emails/questions. Prior to going with Better Shipping I reviewed other shipping apps and I'm glad I went with Better Shipping. I HIGHLY RECOMMEND Better Shipping app for ALL your shipping needs.

Store

1UWish4

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2023

Solved our shipping issue perfectly. Also very great support! They even helped us set it up on our Shopify account. Free of charge during the test period.

Store

Bambaw

Using app

9 days

Total reviews

4

Average rating

5.0

All reviews

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