BetterDocs FAQ Knowledge Base
Build FAQ & Documentation with AI & boost customer support
Rating
4.9
feedback
45
chart
#2,001
All reviews
Review RSS Feed
June 12, 2025
Been using this app a while now, Works well and does the job required. Had some small issues the support team was able to resolve quickly - Highly recommended
May 30, 2025
Ik ken betterdocs al jaren van wordpress en ben blij dat ze ook op shopify zijn! Als je een goede kennisbank wil bouwen dan moet je gewoon betterdocs gebruiken. Aan mijn kant zitten / zaten wat bugs. Meeste zijn via de chat opgelost andere zijn op dit moment mee te werken maar worden opgelost. Top team!
March 1, 2025
This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app
Feb. 24, 2025
Thank you so much, it has been a pleasure to show me how I could generate documents. It is really, helpful for my shop. I appreciate this.
Dec. 23, 2024
The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.
Dec. 12, 2024
I cannot reccommend this App enough, a great tool. Service and back up is amazing and Amit is very helpful and happy to work with you until your questions are answered. 10/10 from us!
Nov. 1, 2024
I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.
Oct. 30, 2024
BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell. I love the dashboard giving me insights on what's hot.
Oct. 17, 2024
I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!
Sept. 4, 2024
Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!
March 22, 2024
Very good experience with Amit, the man that helps use set up everything! Great app!