BetterDocs FAQ Knowledge Base for Shopify

BetterDocs FAQ Knowledge Base

AI FAQ builder, knowledge base & help center with live...
Rating
4.9
Feedback
50
Reviews
Chart
#4,223
Shopify

All reviews

5 / 5 Share
July 23, 2025

Very good tool! Helped my organise all my knowledge base docs in one place, would recommened!!

Store Using app Total reviews Average rating
Headshot About 20 hours 1 5.0
5 / 5 Share
July 17, 2025

Very good plug-in, very powerful functions, customer service staff responded promptly to help solve the problem

Store Using app Total reviews Average rating
ASAHOM 4 months 4 4.0
5 / 5 Share
July 8, 2025

Good support !

Store Using app Total reviews Average rating
Gapianne Over 1 year 4 5.0
5 / 5 Share
July 4, 2025

great. Support team is perfect and helpful.

Store Using app Total reviews Average rating
Hoverfly Official Store About 1 hour 3 4.7
5 / 5 Share
July 1, 2025

Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.

Store Using app Total reviews Average rating
Roam smart tracker About 2 months 3 5.0
5 / 5 Share
June 12, 2025

Been using this app a while now, Works well and does the job required. Had some small issues the support team was able to resolve quickly - Highly recommended

Store Using app Total reviews Average rating
ibigboi.com 12 months 12 5.0
5 / 5 Share
June 5, 2025

Excellent, speedy support! I can highly recommend this app.

Store Using app Total reviews Average rating
Forsana 1 day 3 5.0
5 / 5 Share
May 30, 2025

Ik ken betterdocs al jaren van wordpress en ben blij dat ze ook op shopify zijn! Als je een goede kennisbank wil bouwen dan moet je gewoon betterdocs gebruiken. Aan mijn kant zitten / zaten wat bugs. Meeste zijn via de chat opgelost andere zijn op dit moment mee te werken maar worden opgelost. Top team!

Store Using app Total reviews Average rating
Smartprofy 19 days 2 5.0
5 / 5 Share
April 29, 2025

Very flexible and useful knowledge base product with responsive support!

Store Using app Total reviews Average rating
Super Pacific 5 months 2 5.0
5 / 5 Share
March 1, 2025

This app has been really helpful for my store. It's easy to use, works well, and has useful features that save me time. The support team is responsive and helpful whenever I have questions. Definitely worth trying if you're looking for a reliable Shopify app

Store Using app Total reviews Average rating
ad notam 1 day 3 5.0
5 / 5 Share
Feb. 25, 2025

Good app with good support.

Store Using app Total reviews Average rating
Zirrus 22 days 1 5.0
5 / 5 Share
Feb. 24, 2025

Thank you so much, it has been a pleasure to show me how I could generate documents. It is really, helpful for my shop. I appreciate this.

Store Using app Total reviews Average rating
Glorious Accessories 5 minutes 4 5.0
5 / 5 Share
Dec. 23, 2024

The customer support on live chat was very helpful and responsive, however, there are still some bugs and issues in the BetterDocs & hopy improve these.

Store Using app Total reviews Average rating
Frontier About 1 month 2 5.0
5 / 5 Share
Dec. 12, 2024

I cannot reccommend this App enough, a great tool. Service and back up is amazing and Amit is very helpful and happy to work with you until your questions are answered. 10/10 from us!

Store Using app Total reviews Average rating
Fish Online Store UK 17 minutes 2 5.0
5 / 5 Share
Nov. 1, 2024

I couldn’t be happier with the support I received! The team was responsive and efficient, resolving my issue in no time. They guided me step-by-step until everything was fixed. Thank you very much to Patricia, Michelle and Santos. Bravoo!.

Store Using app Total reviews Average rating
InstruArtes 3 days 3 5.0
5 / 5 Share
Oct. 30, 2024

BetterDocs is essential to my business. It allows my customers to get deep knowledge on the products I sell. I love the dashboard giving me insights on what's hot.

Store Using app Total reviews Average rating
Les Éditions Émotion Almost 2 years 5 5.0
5 / 5 Share
Oct. 17, 2024

I’ve been using BetterDocs for our Shopify store, and I must say, the app has been fantastic in helping us create a seamless knowledge base for our customers. The support team, especially Nicole, has been incredibly helpful, guiding me through every step with prompt and detailed responses. It’s been easy to implement and has enhanced our customer support significantly. Highly recommend this app to anyone looking to build a comprehensive help center for their Shopify store!

Store Using app Total reviews Average rating
NEXBLUE 2 days 3 5.0
5 / 5 Share
Sept. 11, 2024

great support

Store Using app Total reviews Average rating
JM Flower About 22 hours 4 5.0
5 / 5 Share
Sept. 4, 2024

Thank you Amit for your assistance with BetterDocs and the recommendations on what to do. Really appreciate your time and guidance!

Store Using app Total reviews Average rating
hairandbeauty 11 minutes 3 5.0
5 / 5 Share
Aug. 27, 2024

It's so helpful!!

Store Using app Total reviews Average rating
Flashforge About 1 month 5 4.2
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