BetterDocs FAQ Knowledge Base
The reviews for the BetterDocs Shopify App are overwhelmingly positive, with users praising the exceptional customer service and helpful support team. Many users found the app to be essential for building knowledge bases and improving customer support. The responsive support, seamless installation process, and useful features were highlighted as key strengths of the app. However, a few users mentioned limitations in customization options and some bugs that need improvement. Overall, BetterDocs is highly recommended for those looking to create a comprehensive help center for their Shopify store.
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exceptional service and a great product. Looking forward to building my database and connecting with the world through betterdocs. Thanks yall!
After encountering a problem with the editor's display, I contacted support via the conversation tool. We were able to narrow down and resolve the issue in several steps. The tool that allowed support direct access to my installation was extremely helpful. This is what I call good support!
I needed to set up a knowledge base or a Wiki and this app is the best one I found for my usecase. The design part of the app is a bit lacking on features, but this is very well covered by the support team. If you're having any problems just reach out to support!
BetterDocs is a great app! It helped us build our health knowledge base seamlessly. Also, must say the customer support is super helpful! They respond within seconds and resolve our queries promptly.
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