BetterDocs FAQ Knowledge Base for Shopify

BetterDocs FAQ Knowledge Base

AI FAQ builder, knowledge base & help center with live...
Developer
Storeware
Rating
4.9
Feedback
50
Reviews
Chart
#4,223
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the BetterDocs Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the ease of use, effectiveness in organizing knowledge base documents, and the quick response times from the support team. The app was described as comprehensive, fast, and efficient in setting up FAQs and knowledge bases. Users appreciated the customization options available, such as design settings and the ability to add CSS. The live chat support was particularly commended for being helpful, responsive, and providing solutions promptly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 10%
Less than a day 20%
Less than a month 32%
Less than a year 34%
More than a year 4%
All reviews
5 / 5 Share
Sept. 12, 2026

Great app with a great support team. Thank you so much team

Store Using app Total reviews Average rating
Cherry Tree Wellness Co 3 minutes 3 5.0
5 / 5 Share
Aug. 13, 2026

So far so good! Works really well and support is happy to jump in and help.

Store Using app Total reviews Average rating
Flexfilm 2 months 2 5.0
5 / 5 Share
Aug. 3, 2026

EIne Sehr Gute App und ein sehr freundlicher Support. Der einen sehr schnell hilft.

Store Using app Total reviews Average rating
Werner Design & Beschriftung About 1 month 1 5.0
5 / 5 Share
July 23, 2026

Store Using app Total reviews Average rating
behnacsonlinestore 5 minutes 7 5.0
5 / 5 Share
July 13, 2026

WOW! This app is fast and comprehensive, so much more than an FAQ bank. The support is something else too. Worth it 100 times over. Thanks team!

Store Using app Total reviews Average rating
SRSLY Health About 2 hours 9 5.0

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