BetterDocs FAQ Knowledge Base for Shopify

BetterDocs FAQ Knowledge Base

AI FAQ builder, knowledge base & help center with live...
Rating
4.9
Feedback
45
Reviews
Chart
#2,989
Shopify

All reviews

5 / 5 Share
July 23, 2026

Store Using app Total reviews Average rating
behnacsonlinestore 7 5.0
5 / 5 Share
July 13, 2026

WOW! This app is fast and comprehensive, so much more than an FAQ bank. The support is something else too. Worth it 100 times over. Thanks team!

Store Using app Total reviews Average rating
SRSLY Health About 2 hours 5 5.0
5 / 5 Share
July 12, 2026

Good

Store Using app Total reviews Average rating
Belleze About 1 month 12 5.0
5 / 5 Share
July 9, 2026

Die Einarbeitung in die App ist komplex, vor allem die Einstellungen des Designs. Dafür hat man viele Optionen + eigenes CSS. Wenn man alles eingerichtet hat und sich um die FAQs kümmern will klappt das schnell und effizient. Das Beste ist aber der Support, ich habe immer live Antwort erhalten und diese war immer 100% zufriedenstellend.

Store Using app Total reviews Average rating
Dualoptik 7 months 2 5.0
5 / 5 Share
June 4, 2026

Good app. Verify good service to make some changes in the design. Time to add all the FAQ

Store Using app Total reviews Average rating
Hobbyboutique Monique About 2 hours 7 5.0
5 / 5 Share
March 2, 2026

After encountering a problem with the editor's display, I contacted support via the conversation tool. We were able to narrow down and resolve the issue in several steps. The tool that allowed support direct access to my installation was extremely helpful. This is what I call good support!

Store Using app Total reviews Average rating
Boxtronik-Shop 3 months 2 5.0
5 / 5 Share
Feb. 13, 2026

I needed to set up a knowledge base or a Wiki and this app is the best one I found for my usecase. The design part of the app is a bit lacking on features, but this is very well covered by the support team. If you're having any problems just reach out to support!

Store Using app Total reviews Average rating
Vintage Visual 14 days 1 5.0
5 / 5 Share
Feb. 5, 2026

BetterDocs is a great app! It helped us build our health knowledge base seamlessly. Also, must say the customer support is super helpful! They respond within seconds and resolve our queries promptly.

Store Using app Total reviews Average rating
Cranberry 29 days 1 5.0
5 / 5 Share
Jan. 28, 2026

Store Using app Total reviews Average rating
Kanguru Solutions About 6 hours 4 5.0
5 / 5 Share
Jan. 28, 2026

I had a call with Invinzor to get familiar with the app. He was very helpful, I now have a path to get started with Better Docs. Looks like it will be a good app for what we need.

Store Using app Total reviews Average rating
NAC Supply, Inc. 6 days 3 5.0
5 / 5 Share
Dec. 23, 2025

very helpful customer support. I do like how the entire help center is within the pages with the main website.

Store Using app Total reviews Average rating
Anderic 3 days 2 5.0
5 / 5 Share
Dec. 10, 2025

Store Using app Total reviews Average rating
buybinding 4 months 1 5.0
5 / 5 Share
Dec. 10, 2025

Vandaag super goed geholpen door Santos van support! Top!

Store Using app Total reviews Average rating
Belskin 11 months 1 5.0
5 / 5 Share
Nov. 5, 2025

Loren was quick, professional, and incredibly helpful. Great communication and support — Thank you!

Store Using app Total reviews Average rating
Saibotics 1 day 1 5.0
5 / 5 Share
Sept. 23, 2025

Love this app and customer service!!

Store Using app Total reviews Average rating
Eleven Eleven Collections About 1 hour 4 5.0
5 / 5 Share
Sept. 9, 2025

Great support, quick response and problem solved!

Store Using app Total reviews Average rating
Wheeliams 28 days 1 5.0
2 / 5 Share
Aug. 28, 2025

“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.

Store Using app Total reviews Average rating
PulinGO 2 days 9 4.7
5 / 5 Share
July 23, 2025

Very good tool! Helped my organise all my knowledge base docs in one place, would recommened!!

Store Using app Total reviews Average rating
Headshot About 20 hours 1 5.0
5 / 5 Share
July 17, 2025

Very good plug-in, very powerful functions, customer service staff responded promptly to help solve the problem

Store Using app Total reviews Average rating
ASAHOM 4 months 4 4.0
5 / 5 Share
July 8, 2025

Good support !

Store Using app Total reviews Average rating
Gapianne Over 1 year 4 5.0
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