BetterDocs FAQ Knowledge Base

exceptional service and a great product. Looking forward to building my database and connecting with the world through betterdocs. Thanks yall!

After encountering a problem with the editor's display, I contacted support via the conversation tool. We were able to narrow down and resolve the issue in several steps. The tool that allowed support direct access to my installation was extremely helpful. This is what I call good support!

I needed to set up a knowledge base or a Wiki and this app is the best one I found for my usecase. The design part of the app is a bit lacking on features, but this is very well covered by the support team. If you're having any problems just reach out to support!

BetterDocs is a great app! It helped us build our health knowledge base seamlessly. Also, must say the customer support is super helpful! They respond within seconds and resolve our queries promptly.

I had a call with Invinzor to get familiar with the app. He was very helpful, I now have a path to get started with Better Docs. Looks like it will be a good app for what we need.

very helpful customer support. I do like how the entire help center is within the pages with the main website.

Vandaag super goed geholpen door Santos van support! Top!

Loren was quick, professional, and incredibly helpful. Great communication and support — Thank you!

Love this app and customer service!!

Great support, quick response and problem solved!

Great support !!

“BetterDocs is overall a nice, easy-to-use, and practical app However, it doesn’t provide full flexibility when it comes to customization. There are serious limitations in this area, and when we asked for a solution, unfortunately, we didn’t get the support we needed. Still, thanks But for those considering buying it, be aware — if you expect full customization and user-focused solutions, keep this in mind before purchasing.

Very good tool! Helped my organise all my knowledge base docs in one place, would recommened!!

Very good plug-in, very powerful functions, customer service staff responded promptly to help solve the problem

Good support !

great. Support team is perfect and helpful.

Excellent shopify App- the feature and design are really good. I am using it as customer self serve support portal.

Been using this app a while now, Works well and does the job required. Had some small issues the support team was able to resolve quickly - Highly recommended