BetterDocs Knowledge Base
Create FAQ & Store Documentation With BetterDocs
Rating
5.0
feedback
11
chart
#4,034
All reviews
Rating Breakdown
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April 24, 2024
Kathryn helped us set up our dev store - I appreciate her understanding and support. Amazing app!
March 30, 2024
Pial was my instructor for this app and he was FABULOUS!!!! He gave very thorough and clear explanations on how everything works and he was also extremely professional!!! Looking forward to working with him again!!! The FAQs for BetterDocs are what works best for my business. Will be implementing that ASAP!! Great app!!
March 22, 2024
Very good experience with Amit, the man that helps use set up everything! Great app!
Aug. 24, 2023
Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!
Thank you for your appreciation. If you need any assistance setting up Docs or FAQ's from our Knowledgebase app, our support team is always available to help. Cheers!
April 12, 2023
Great Apps and Great support!! We used BetterDocs in WordPress and transfer shop to shopify. We didn't know how to transfer existing FAQ to shopify. We raised question to support and support team is responsive and very kind.
Jan. 5, 2023
Wonderful customer service and helpful dev team! This is by far the best Knowledge Base/Documentation app I've ever seen.
Aug. 12, 2022
BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.
Thank you for your wonderful review. We really appreciate the feedback as it will help us bring more features in the future and improve the overall app itself. Feel free to reach out to our support anytime if you need any assistance. Cheers!