BR ‑ Better Reports for Shopify

BR ‑ Better Reports

Reporting and analytics app for all your Shopify store data

Rating

4.9

feedback

1,094

Reviews

chart

#206

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    26%
  • Less than a year
    45%
  • More than a year
    22%

Reviews Summary

The reviews for the Better Reports Shopify App are overwhelmingly positive, highlighting the app's ease of use, powerful reporting capabilities, and exceptional customer support. Users appreciate the ability to access detailed data points within Shopify and create customized reports tailored to their specific needs. The support team, particularly individuals like Ciara, Claudia, and Farnaz, is praised for being knowledgeable, responsive, and willing to assist with building complex reports. Customers mention that the app has significantly improved their data analysis processes and has become an invaluable tool for their businesses. However, there are a few mentions of the app's interface being complex for some users and the absence of a tutorial for beginners.

Highlights

Ease of use and powerful reporting capabilities
Exceptional customer support
Customized reports tailored to specific needs
Appreciation for individual support team members like Ciara, Claudia, and Farnaz
Improvement suggestions for a simpler interface and beginner tutorials

Rating Breakdown

  • 5
    96% (1,050 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,030)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Super helpful for setting up custom reports and quick to respond. Has saved me a lot of admin time!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Better Reports is worth every penny. Not only does the app help you delve deeper into your analytics in a more intuitive way than Shopify, but their customer service is absolutely top notch. They are quick to reply to every inquiry I've had and have created several custom reports for me within minutes!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Very helpful customer service and lots of variety in creating reports.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Robust set of reports and they are very responsive if you need help.

Using app

13 days

Total reviews

9

Average rating

5.0

All reviews

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