BR ‑ Better Reports for Shopify

BR ‑ Better Reports

Premium reporting & analytics to explore and export your data.

Rating

4.9

feedback

1,124

Reviews

chart

#230

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    25%
  • Less than a year
    45%
  • More than a year
    23%

Reviews Summary

Better Reports is highly praised for its exceptional customer service and quick response times. Users appreciate the ease of generating custom reports and the app's ability to provide detailed and valuable insights. The support team, particularly individuals like Claudia and Ciara, is commended for being knowledgeable, patient, and efficient in assisting with report customization. The app is described as a game-changer, offering comprehensive reporting capabilities that surpass Shopify's default options. However, some users find the interface overwhelming and suggest the need for a tutorial to navigate the features effectively.

Highlights

Exceptional customer service and quick response times
Ease of generating custom reports and valuable insights
Praise for specific support team members like Claudia and Ciara
App described as a game-changer with comprehensive reporting capabilities
Some users find the interface overwhelming and suggest the need for a tutorial

Rating Breakdown

  • 5
    96% (1,079 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,053)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 16, 2026

Very helpful support team

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2026

Quick response and great output

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2026

On day three of using the app. Still getting accustomed to it, but the customer support has been great so far. We needed a couple of unique custom reports right away and the BR team created them for us in less than 24 hrs of us contacting them.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2026

Claudia Aubin is exceptional!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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