Better Reports for Shopify

Better Reports

Reporting and analytics app for all your Shopify store data

Rating

4.9

feedback

1,153

Reviews

chart

#251

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    18%
  • Less than a year
    44%
  • More than a year
    35%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and the ability to create custom reports tailored to their specific needs. The support team, particularly individuals like Claudia and Keanna, is highlighted for being responsive, knowledgeable, and helpful in assisting users with report customization. Users appreciate the app's ease of use, the variety of pre-built reports, and the efficiency it brings to their data analysis processes. Some users mention that the app surpasses Shopify's default reporting capabilities and provides more granular data insights. However, a few users find the app slightly expensive but acknowledge that it is worth the investment for the time saved and the quality of service provided.

Highlights

Exceptional customer service and support
Customizable reports tailored to specific needs
Efficiency and ease of use
Surpasses Shopify's default reporting capabilities
Perceived as slightly expensive but worth the investment

Rating Breakdown

  • 5
    96% (1,105 ratings)
  • 4
    3% (38 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

Excellent customer service

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!

Using app

--

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 11, 2024

i've been struggling with shopify's reporting for far too long. this app solved my problem in less than a day.

Using app

About 19 hours

Total reviews

7

Average rating

3.4

5 / 5 Share

Dec. 10, 2024

Great customer support and easy to use!

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Using app

Over 4 years

Total reviews

1

Average rating

5.0

All reviews

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