All reviews

Rating Breakdown

  • 5
    96% (1,138 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

March 28, 2025

Better Reports has been a go-to reporting tool for us. The data points available to us are robust compared to Shopify's default analytics and reporting options. Their help desk is also quick, helpful, and friendly. Highly recommend this app for literally anyone who uses Shopify.

Store

carmico

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2025

I am very VERY excited to leave a wonderful rating for Better Apps because of Claudia Aubin's help in making a much needed report! I have been a year trying to get this wonderful and necessary report - thank you!! Many thanks to Claudia!!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2025

Ciara has been a godsend helping me with this complicated report. Answered every question immediately and built the columns I did not have nor knew how to add! Thank you

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2025

Store

Pantree

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2025

Great app, great help from support!

Store

CRDBAG

Using app

16 days

Total reviews

7

Average rating

4.4

5 / 5 Share

March 11, 2025

Wonderful Customer Service!!!!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2025

I love better reports! The custom reporting is super intuitive, and the help team has been incredibly responsive and fast in adding unique fields. Ciara has been so helpful and kind. I now use BetterReports for two of the business I manage, and I will be recommending BetterReports to anyone using Shopify as the back end.

Store

Araks

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

We have written Better Reports several times for help with various reports. Every time they write back quickly with the perfect answer to our problems. I very much like working with them!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2025

I would absolutely recommend this app! The customer service is amazing. If you don't see the report you are looking for, reach out to them and they will either walk you through on how to generate it or they will create it for you.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

We operate our online cake sales through Shopify. The standard Shopify reports have very limited value for us because customers pay now for a cake that will be made in the future. We have one online store but two physical locations. Shopify assured me that reports by pickup location and reports by pickup date vs. order date are not possible. I tried a few reporting apps, and Better Reports exceeded all my expectations. Claudia created reports I thought were impossible. Every wild reporting request I threw at Claudia, she delivered faster than I could come up with more. She quickly identified issues and solutions, making the process seamless. Better Reports assists to utilize the Shopify data for production lists, delivery lists ,accounting entries, management reports, and much more. Absolutely 5 stars for customer service and an excellent, stable, and flexible product!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Fantastic app and support. I had a custom report I wanted to generate and I asked support. Claudia replied that she created the report for me. This report will save me about 4-5 hours of work a month. Highly recommend this app.

Using app

About 23 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 28, 2025

Very quick knowledgeable service. Ciara was able to very quickly make a report exactly how I was picturing. I highly recommend this app!

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Great app that fills the gap where Shopify don't deliver. We use it for all the tax reports to get "Sales by shipping country".

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Better Reports is super helpful in pulling customized reports which may be difficult to pull from just regular Shopify analytics!

Store

ESSXNYC

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

This is by far the best reporting app out there! And don’t even get me started on the customer service—Keanna is amazing. She guided me through the entire process of creating and scheduling the report, making everything so much easier. Truly outstanding service!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Hi My name is MaryAnn Mahfouz of Marc Fisherfootwear and wanted to write a review about Claudia Aubin with Better Reports, she was so helpful with helping obtain information. Her response time was great. I would love to work with her again.

Using app

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Total reviews

1

Average rating

5.0