Better Reports
Reporting and analytics app for all your Shopify store data
Rating
4.9
feedback
1,069
chart
#1,057
All reviews
Rating Breakdown
Review RSS Feed
June 18, 2024
Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide. I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!
June 7, 2024
April 5, 2024
It doesn't do EVERYTHING we would like it to do due to limitations Shopify puts on their access, however their support team is super helpful and has helped us improve many of our reports!
March 7, 2024
Besides some custom work that has to happen on certain reports, the app is very robust, and their support is outstanding. Very responsive and knowledgeable.
March 5, 2024
The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.
Dec. 19, 2023
I'm very new to Better Reports. What I've been provided with so far is very good and helpful with my reporting. I have a lot of categories that I need broken down and the team responds quickly and asks appropiate questions to get it right. If you cannot get detailed reporting from the system you currently use, I would recommend Better Reports for more detailed reporting. :) Liz
Aug. 21, 2023
4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks
June 2, 2023
Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.
May 31, 2023
Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.
April 23, 2022
I find it difficult to create a proper report, however... Their response team is always quick to help and they are very good at creating the report you want!
Feb. 24, 2022
This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!
Aug. 16, 2021
très bonne présentation des rapport de SALES - super service client qui m'a repondu super vite quand j'ai eu besoin d'ajouter des tris spécifiques à mes rapports.
May 5, 2021
GREAT customer service!!!!!!!!! Just not sure if I need to pay $20 for this service for my business.
Feb. 3, 2021
Been using this app to get reports from our system. Does a great job, even if you don't really know what you are doing. And an even better job if you do. :)
Jan. 28, 2021
I am still new to this app but so far it it really helpful!. It is very useful in breaking down my sales in to each product category which aids in creating open to buy plans. There are TONS of reports that I haven't even looked into so I'm sure I'll only find more uses as I go but even just the two reports I'm currently using make it worth it. My only negatives I would have is that it really annoys me that they increase the plan price based on my Shopify plan. I don't understand at all why that is the case and it seems like they are just forcing me to pay more for the same product which is very frustrating. Also, I have to mention the support I have received has be exceptional! They have been vey helping with getting me set up with custom reports and schedules tailored to my business needs. That being said I would like to see support be available via chat like some of the other competitors out there as opposed to just email. I'm guessing this will come available as they continue to report. Overall good reporting features with a very helpful and friendly staff!
Jan. 28, 2021
I have no doubt they'll get to 5 stars, the only things that warranted 4 stars today were the occasional issues loading changes to reports and the overall visual appeal/user-friendliness. Takes a bit of time to figure your way around, but once you do it's a very valuable tool that works well with other apps. Customer service is top notch as well with speedy, friendly responses to any questions/issues and oftentimes can create the report you're hoping for. Would certainly recommend.
Dec. 29, 2020
I really liked this app and it helped pull reports that Shopify should have built into it already- but we upped shopify plans and they tried to up the cost $110/month. Can't justify spending $150/month on just reports.
Oct. 20, 2020
Functionally is great and very powerful. Design is bit painful to look at and could for sure use some love.