All reviews

Rating Breakdown

  • 5
    96% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
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5 / 5 Share

Dec. 2, 2025

Robust set of reports and they are very responsive if you need help.

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Excellent experience with the app. Very comprehensive and the support is exceptional.

Store

Chefon

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

The team at Better Reports is absolutely phenomenal & we use them regularly! Thank you for going above and beyond!!!

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Ciara was very helpful! Love how quickly she was able to help me. Thanks a lot for your amazing attention.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

The actual app is a lifesaver, given limitations of Shopify reporting. Better Reports gives you access to every single data point that exists within Shopify, and can report on it. The actual functionality of the app and building reports is very easy to use also, works much like an Excel pivot table. The only thing i struggle with sometimes are the titles of all the different value fields just because there are so many! But Customer service is absolutely next level - always a real person who is so quick to answer and who has expert level knowledge of the workings of the app. 10/10 without hesitation recommend. It changed my work-life!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Helpful assistance, can customize a lot of other reports according to the customer's needs. Great in initiatives and very well maintained in communications.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Great app! Helpful reporting and team is very responsive and willing to help with any report I need.

Store

Whim

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

We’ve been using Better Reports for over a year now, and it’s become absolutely invaluable for our data analysis. The support team responds incredibly quickly to any questions, and they’re always happy to help build or adjust even the most complicated reports. It’s allowed us to create detailed, customised reporting that simply isn’t possible within Shopify Analytics. Highly recommend, both for the quality of the reports and for the outstanding support team behind them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Absolute Game Changer! Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes. Well worth every penny!

Store

COMPLEX

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The app is easy to use and Better Reports support is superb.

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 10, 2025

Very fast and accurate reply.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Claudia Aubin was super helpful when I needed to created an aged A/R report. Communication was quite and easy. She understood everything and did a great job!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

I have used this app for over 2 years. I asked for help when we got it to get the reports formatted the way that Finance has been used to with our previous system. Within a day, we had the reports set up the way we needed. If i have a question or the reports need adjustment, I can reach out for help and get solutions within a couple of hours. I highly recommend this app and it's developers because the information they provide is quick and easier than trying to do it ourselves by trying to get the information from Shopify.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Fantastic customer support and had a custom report within 5 minutes of emailing Farnaz.

Store

Norman Roscoe

Using app

About 1 hour

5 / 5 Share

Oct. 30, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Easy to pull Shopify data and great customer support if you need help building reports

Using app

About 1 month

Total reviews

1

Average rating

5.0