All reviews

Rating Breakdown

  • 5
    94% (1,145 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

April 12, 2025

Great customer service!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

Fabulous customer service with a great range or reports

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

I knew I needed more detailed reporting to help grow my Shopify store and decided to give Better Reports a try. They have a wide range of reports already available but when I reached out via support they were able to create 4 custom reports for me within a day. No hassle, no need to waste hours trying to figure out how to set it up myself. Amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Great work by the team, Got in and started working on day 1, Team were super helpful with support

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Amazing app, great range of reports which can be fully customised and fantastic customer support to do it!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Better Reports has been a go-to reporting tool for us. The data points available to us are robust compared to Shopify's default analytics and reporting options. Their help desk is also quick, helpful, and friendly. Highly recommend this app for literally anyone who uses Shopify.

Store

carmico

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

I am very VERY excited to leave a wonderful rating for Better Apps because of Keanna Driedger and Claudia Aubin's help in making a much needed report! I worked with Claudia and then was passed to Keanna to get every single thing I needed - I love Better Reports and want to be sure that this great review is passed along!!!! I have been a year trying to get these wonderful and necessary reports - thank you!! Many thanks to Keanna and Claudia at Better Reports!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

Ciara once again has been so helpful with all my questions navigating the many tools of Better Reports. thank you!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2025

Store

Pantree

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2025

Great app, great help from support!

Store

CRDBAG

Using app

16 days

Total reviews

8

Average rating

4.5

5 / 5 Share

March 11, 2025

Wonderful Customer Service!!!!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2025

I love better reports! The custom reporting is super intuitive, and the help team has been incredibly responsive and fast in adding unique fields. Ciara has been so helpful and kind. I now use BetterReports for two of the business I manage, and I will be recommending BetterReports to anyone using Shopify as the back end.

Store

Araks

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

We have written Better Reports several times for help with various reports. Every time they write back quickly with the perfect answer to our problems. I very much like working with them!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2025

I would absolutely recommend this app! The customer service is amazing. If you don't see the report you are looking for, reach out to them and they will either walk you through on how to generate it or they will create it for you.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

We operate our online cake sales through Shopify. The standard Shopify reports have very limited value for us because customers pay now for a cake that will be made in the future. We have one online store but two physical locations. Shopify assured me that reports by pickup location and reports by pickup date vs. order date are not possible. I tried a few reporting apps, and Better Reports exceeded all my expectations. Claudia created reports I thought were impossible. Every wild reporting request I threw at Claudia, she delivered faster than I could come up with more. She quickly identified issues and solutions, making the process seamless. Better Reports assists to utilize the Shopify data for production lists, delivery lists ,accounting entries, management reports, and much more. Absolutely 5 stars for customer service and an excellent, stable, and flexible product!

Using app

About 1 month

Total reviews

3

Average rating

5.0