All reviews

Rating Breakdown

  • 5
    96% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2024

Better Reports is a must have app. Without this app for Shopify i would not be able to continue using shopify as the reporting in shopify is not good enough for our needs.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

I have used the Better Reports app on multiple websites and most of the time really easy to use the "canned" reports or Modify to fit a specific need. Customer Service is the best when I have needed extra help. Keanna has been very responsive and provides answers/solutions very quickly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

This has been an extremely helpful app for our accounting needs. The main task we use it for is to separate our unfulfilled from fulfilled orders, but there's a ton of different things that the app can do. The support team has also been wonderful to work with. Highly recommend!

Using app

7 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 22, 2024

They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!

Store

Teskeys

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Excellent customer service

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!

Using app

Over 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 11, 2024

i've been struggling with shopify's reporting for far too long. this app solved my problem in less than a day.

Using app

About 19 hours

Total reviews

9

Average rating

3.8

5 / 5 Share

Dec. 10, 2024

Great customer support and easy to use!

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 6, 2024

Excellent customer service. The app does exactly what we needed it to do.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

ottima applicazione con ottimo supporto clienti

Store

D'Ordia

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 4, 2024

Quick service! great reports and very easy to use!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Better Reports offers incredible support, very responsive team.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I am impressed with the response time and accuracy on my first few requests.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Exceptional reporting app!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.

Using app

5 days

Total reviews

1

Average rating

5.0