All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,048)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2025

At first it can seem daunting but once you get to grips with it, the information is very helpful and far better than the standard reporting in Shopify. The team are also always happy to help make custom reports for us and to help explain any reasons why we can't maybe get the exact data we need.

Using app

About 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 6, 2025

Sometimes I can't find what i'm looking for. Building your own reports is possible, but not the easiest. After reading through the reviews. I read the support can create almost anything for you. And yes for sure, they did that. Awesome and very quick support!

Store

Matriks

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

I love this App, and the customer service is outstanding!!

Using app

Over 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Amazing service. Custom report in 30min!

Store

2XU

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Very helpful and wonderful customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 23, 2025

The customer support for Better Reports is incredible! If I need a report but I'm having a hard time generating it myself, the team will not only generate the report for me but also walk me through step-by step on how to do it!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

I want to commend the team at Better Reports for their outstanding service, especially Ciara, who went above and beyond! She built complex, custom reports tailored perfectly to my needs. Not only are her technical skills remarkable, but she also provided fast, professional, and incredibly efficient service. Ciara demonstrated a deep understanding of my requests and was extremely responsive, making the entire process smooth and enjoyable. Thank you to the entire Better Reports team, and especially to Ciara, for their commitment to excellence. I highly recommend their services to anyone looking for powerful and customized reporting solutions!

Using app

2 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Jan. 20, 2025

Great functionality, great support.

Store

SIDANG

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

very attentive!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Fabulous reporting app, really easy to use - it's accurate, configurable & bring a new depth to the data we collect in Shopify. The responsiveness of the Better Reports team is incredible - they've already created a number of bespoke reports for us, which has made a huge difference.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Really nice to have a pro (Claudia and Ciara -- two pros!) develop the report i need!! -- THANKS

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Amazing App and even better support team!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Absolutely essential for any small DTC business, its like having a data science team at your disposal. Nothing is off the table, they are always will and able to help with any of my niche needs. They also have the best support team in the space. Big shoutout to Claudia and Keanna!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Great and fast support. Thanks Ciara for your help.

Using app

20 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Store

SLCKR

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 7, 2025

Responsive and helpful staff. Five stars!!!

Using app

About 12 hours

Total reviews

4

Average rating

5.0