All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2023

Great Support! Insightful Reports. Thank you Rishika, Kritesh & Keanna for creating customised reports

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 6, 2023

Awesome app! Unlimited possibilities & extremely user friendly. The custom reports option just allows you to do anything you may imagine.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 30, 2023

Wow, it's like having a analytics expert on staff! We recently migrated to Shopify POS from Quickbooks POS. I used to spend a lot of time every week pulling multiple reports from QBPOS, combining and manipulating them in Excel to get the info I needed to analyze sales and inventory. Our Shopify rep recommended Better Reports and I'm sure glad she did! It can be a little intimidating at first because there are SO many reports available. I emailed support for help creating a customized sales report and Claudia got back to me quickly and already had it done. So, I asked her for 3 more reports --and they're done. Fantastic! This will save me a lot of time going forward. I highly recommend this app!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2023

Awesome app! Best detailed reporting we have found. Shopify should have this type of reporting natively. Also excellent customer service!!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2023

Excellent app and service. Repšorts are easily to create and if you want unique reports support will gladly help you.

Store

Ewla

Using app

12 days

Total reviews

14

Average rating

5.0

5 / 5 Share

June 21, 2023

very useful for customised reports but would also recommend your good customer service accessible by telephone as well.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

We have over 15 Shopify accounts and by automating and scheduling reports, we have been able to save a lot of time and manpower on the analytics side. We are now able to produce daily dashboards across our different locations and companies. Better Reports is great to work with as they are responsive and have great customer service. I would recommend this app to any Shopify user looking to analyze data rather than having to constantly export reports manually.

Using app

About 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

June 12, 2023

WOW! Pretty much sums it up! Same day service, usually just hours til that report Shopify doesn’t have is made by Better Reports team and ready to use. Best $20 I spend a month to have reports look just like my old POS used to have them set up, so everyone is still on the same page when we talk numbers!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2023

The app works well and has enough flexibility to create really powerful reports. But I really can’t say enough about their support! Surprisingly, unexpectedly great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Really great customer support. The app is fantastic. 5 stars! Have helped resolved a lot of our reporting pains of vanilla Shopify. Also, the automation feature is great!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Great customer service from Claudia to get a custom report done within minutes of my first email request. Still evaluating this reporting app - it would be great if it had a dashboard capability. Really miss that feature.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2023

This app is awesome! So many options for prebuilt, powerful reports. And then you can create your own custom reports and include a TON of information. Then, the best part is being able to schedule reports so that they can be emailed to you every day or on whatever schedule you need. The customer service is incredible. I had a questions about adding a specific field to my custom report, and I received a reply from Claudia in less than 10 minutes that she had added it to my report for me. Highly recommend this app for anyone looking to level up their reporting capability in Shopify!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Support staff is EXCELLENT. Fast response, efficient, accurate and courteous. They don't just send links or videos, they actually resolve the inquiry, explain how they did it and all within a very short timeframe. I recommend this platform and support staff immensely!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

these guys are FRIENDLY AND HELPFUL, what a combination. if the report does not exist in their archive just ask!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Better Reports is amazing - amazing functionality, amazing performance, amazing customer service. I had never even though an app experience could be this good. There's a reason their reviews are so stellar. I hope they keep it up!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Super easy app that allows you to build your own custom reports. Love the scheduling tool as well. Support is super responsive and very helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2023

It was great! We got a quick and really detailed answer complete with screenshots which I really appreciate as a visual person. Rishika Badwal was very nice, respectful and patient with me too. Thank you very much. Fany

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 17, 2023

Always quick service and this report helps so much to get my invoices collected quickly as I can sort it and create totals for the customers. Its not perfect but so much better than what I am doing now.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

We worked with Kritesh to develop a very specific style of report that we needed for our store and he was so patient, helpful, and timely in responding with every iteration we wanted to try. He was able to make the report just the way we wanted it! This app is very powerful with the pre-made reports it has as well, and the ability to schedule reports to send to our accountant, etc. is so nice to be able to take one more thing off our plate each month.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 16, 2023

We have had a very good experience with Better Reports. The Support team has been very quick to respond with help on our reporting needs.

Store

Wrabyn

Using app

About 2 months

Total reviews

2

Average rating

5.0