All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

May 16, 2023

One of the best add on apps. Customization is fast and accurate by the team! If they don't have it they will build it.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app! The customer service support was really good. If you are wanting to get better understanding of your shopify data, use this app!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2023

Great help on my day-to-day work as I'm alone doing all the ecommerce work from its management to operations. It helps me not wasting my time buidlign the report and focus on analysing them and finding insights rather than spending hours on excel building tables.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

So far so good with these guys. This reporting app is more than the others but after using it for a few days I now know why. Support is fantastic and the data that moves from Shopify to the app is so much faster than the other reporting app I tried. Price has been justified!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2023

Brilliant support received from Claudia. Prompt responses, helped with my queries and offered suggestions

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Amazing support team!! They will help you with any special requests for custom reports quickly when you ask :)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports! That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Maaaaaannnnn, these guys were AMAZING. Seriously, so, so helpful. They absolutely exceeded my expectations, delivered exactly what I needed and I'm so grateful I found them.

Store

Anupaya

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

Excellent app and incredible support! We've created a lot of useful reports that simply aren't possible with stock reports in Shopify Analytics.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

I am thoroughly impressed with this app and use it daily without ever being disappointed. The support team is outstanding, consistently providing assistance whenever I need custom reports. Their reliability and dedication have never let me down, making this app an indispensable tool in my daily operations.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2023

Nothing but good things to say about this App! Every time I request a report they get back to me quickly. They always check to see if that is what I needed or if they need to change anything. Extremely helpful to my accountant as well. Thanks for the A+ service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

This has been great! We're able to analyze our data in a deeper form. Plus the support system is great, they've been so helpful in building reports when we get stuck.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2023

This App works fantastic!!! We have the Basic Shopify eCommerce plan, but also use Shopify POS for our small retail store. For my retail store, I needed to be able to generate a couple reports where weekly or monthly sales could be run for a specific vendor or product. Shopify Analytics would not give me this option. Turned-out I needed to have the "regular" Shopify plan (not basic) in order to get access to the "better" retail reports! This would have cost me $50 extra per month, at least. For $19 per month, I was able to use Better Reports, to get the exact reports I needed. Saves me $30+ per month by using this App! Also, they give a trial period before starting monthly charges, which gave me time to ensure that the app would be able to generate the reports I needed, which they did. They also will create custom reports for you, if needed. Definitely recommend.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Great app and fantastic customer service. We had some complex reporting needs for our Shopify store and BR was able to turn it around in minutes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Stellar customer support! Really helpful and friendly and super quick. Plethora of reports to choose from.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2023

Thank you! I appreciate all of the help. Thanks Thanks Thanks. Got reports I needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

The app works great, and the customer service is top notch! Any time I have been unable to figure out how to create a custom report I need (which is fairly frequently), the Better Reports team helps me through the process and makes it very simple. Better Reports gives you access to the data you need at a very reasonable price. I highly recommend it!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2023

We use this app every day and it is super reliable. The support is incredible. We have been using it for a few years and don't need support often but when we do, it is fast and answers are complete. Can't rate high enough!!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 7, 2023

Love this app. Very easy to navigate the reporting setup and scheduling options. The team is always extremely helpful! The customer service is excellent - I've had quite a few questions and requests, and they are always quick to respond and find a solution. Highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

Keanna created customized reports for me and they are great!!! This is a great app. Thank you!!!!!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0